Director Software Engineering Technology and Productivity Shared Services

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowes offers an ultramodern work environment complete with cutting-edge technology collaborative workspaces an on-site gym and clinic and other perks to enhance your work experience.

About Lowes

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion Lowes operates over 1700 home improvement stores and employs approximately 300000 associates. Based in Bengaluru Lowes India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowes customers. Lowes India employs over 4200 associates across technology analytics merchandising supply chain marketing finance and accounting product management and shared services. Lowes India actively supports the communities it serves through programs focused on skill-building sustainability and safe homes. For more information visit .

Job Summary

The primary purpose of this role is to lead the management of one complete product portfolio and provide oversight in support of that portfolio by leveraging partnerships with other technology teams product management stakeholders vendors and business leaders. This role directs and oversees engineering teams and all work across an entire capability. This role works closely with product leaders and across enterprise teams to ensure the delivery and reliability of technology solutions and capabilities.

Leadership Abilities

• Own the engineering strategy and execution for shared technology and Productivity foundations including the vendor product data backbone integration layer workflow orchestration AI/agentic orchestration identity/access security and reusable experience capabilities.
• Build the core SWE capabilities that enable ITSM/ServiceNow Integration Hub OpenText to move faster including in-house data pipelines connectors APIs orchestration services automation patterns and scalable platform components.
• Design and drive Agen c AI capabili es and best prac ces in these areas
• Partner across COEs Product Data/AI Security and Enterprise Technology to translate domain needs into reusable engineering capabilities
• Lead engineering teams responsible for platform reliability delivery quality and technical standards including architecture DevSecOps observability testing documentation governance and operational support.
• Measure success through outcomes adoption reusability and operational performance not just releases; ensure engineering roadmaps directly support product priorities and measurable business value.
• Engineering leader connects business objectives with key deliverables and executes with quality.
• Strong stakeholder management with senior leaders across the Enterprise and vendors
• Experienced leader managed multiple engineer

Key Responsibilities

• Partner with the product team to establish the priorities across an entire portfolio of product groups.
• Manage software engineering teams that design build and maintain solutions across multiple technology products; ensure the translation of business requirements and functional specifications into logical program designs code modules stable application systems and software solutions.
• Build and maintain partnerships with all functions to ensure technology team members understand business needs functional specifications and user journeys.
• Provide insight and guidance and resolve cross-functional issues that are escalated throughout the application development testing implementation and support lifecycle across an entire portfolio of product groups.
• Ensure the creation of standard operating procedures objectives and key results and overall operationalization of assigned services or applications within a product group.
• Ensure mechanisms are in place that allows teams to resolve production issues within defined standard level agreements.
• Monitor testing activities from a high level ensuring that all testing efforts align to the teams testing strategy; meet with testing teams when necessary to review the progress of testing efforts.
• Responsible for departmental budget and forecasting decisions and budget allocation; ensure technical solutions are delivered and maintained in a cost-effective manner.
• Partner with cross-functional leaders to ensure technology solutions built by the engineering team align to overall architectural and business standards.
• Ensure the alignment buy-in and support of diverse project stakeholders by building and maintaining trusting relationships with internal customers.
• Influence and establish best-in-class engineering practices through solid design decisions and tools.
• Set goal strategies and budgets oversee the deployment of large/enterprise-scale initiatives and encourage a data-driven culture to improve the efficiency scalability stability and security of applications.
• Manage a portfolio of services or applications and provide resources in support of the applications by leveraging partnerships with technology teams vendors and business leaders.
• Lead teams through all technology solution development phases by ensuring teams understand and adhere to company methodology policies standards and controls; ensure team members are trained in software development lifecycle (SDLC) methodologies models and processes.
• Lead a team in support of achieving the companys mission. Manage performance and foster an inclusive environment to help associates achieve their potential.

Required Qualifications

• Bachelors degree in business administration computer science computer information systems (CIS) engineering or related field or equivalent years of experience in lieu of education requirement if applicable
• 10 years of experience in software engineering or related field
• 10 years of experience working on project(s) involving the implementation of solutions applying development life cycles (SDLC)
• 5 years of direct team leadership experience leading global technology teams
• 3 years of experience working closely with senior leadership
• 3 years of experience managing operational and/or financial budgets including the managing of third-party vendors and/or software providers

Preferred Qualifications

• Masters degree in business administration computer science CIS engineering or related field
• 5 years of experience in software development in an agile environment
• 3 years of experience in a leadership role of a large matrixed organization
• 3 years of experience managing the development implementation and integration of multiple and/or complex business systems within an organization
• 3 years of experience in IT management in the retail industry
• 2 years of second level IT management experience

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.