Digital Solution Specialists
Job Summary
Responsibilities
- Lead consultative customer-focused conversations to identify opportunities to reinvent business processes using AI agents and Microsoft business applications.
- Build and progress pipeline across Dynamics 365 ERP CRM and Service Power Platform Microsoft Copilot Copilot Studio Cowork and agentic business process solutions.
- Engage senior business and technology decision makers to understand strategic priorities business challenges and processes that can be transformed through AI.
- Develop an account-specific point of view that connects customer business outcomes with Microsoft technology moving the conversation beyond individual products toward end-to-end business transformation.
- Lead value-based discovery and articulate the business case measurable outcomes ROI and competitive differentiation of Microsoft solutions.
- Own the business decision and commercial sales motion orchestrating Digital Solution Engineers account teams Customer Success partners and other Microsoft specialists to progress opportunities from discovery through commitment and consumption.
- Identify opportunities within existing Copilot and Dynamics 365 customers to expand into Cowork Copilot Studio agents Dynamics 365 and Power Platform turning AI adoption into broader business process transformation.
- Develop strategies to compete effectively against platforms including SAP Salesforce ServiceNow and other ERP CRM and AI platforms.
- Work closely with Microsoft partners to develop and execute joint customer plans accelerate solution adoption and scale customer transformation.
- Maintain disciplined opportunity and pipeline management accurately qualifying opportunities progressing milestones and ensuring strong execution through the Microsoft sales methodology.
- Stay current on developments across AI agentic business applications and enterprise business processes and translate Microsofts innovation into compelling customer conversations.
Qualifications
- Strong experience in enterprise technology business applications SaaS cloud solutions consulting or solution sales.
- Demonstrated ability to engage senior business and technology decision makers and lead complex consultative sales conversations.
- Strong understanding of business processes across areas such as Finance Supply Chain Sales Customer Service Field Service or enterprise operations.
- Ability to translate technology into measurable business value and articulate compelling transformation and ROI propositions.
- Experience developing and managing complex opportunities involving multiple customer stakeholders internal teams and ecosystem partners.
- Strong communication presentation negotiation and stakeholder-management skills.
- Experience with Dynamics 365 Power Platform Microsoft Copilot Copilot Studio AI agents or comparable ERP/CRM/business application platforms.
- Understanding of competitive platforms such as SAP Salesforce ServiceNow Oracle or other enterprise business applications.
- Experience selling or consulting on digital transformation ERP/CRM modernization AI transformation or business process automation.
- Experience working with system integrators and technology partners to develop and execute joint go-to-market and customer strategies.
This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.
Required Experience:
IC