DevOps Engineer MILES

Role

DevOps Engineer MILES

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Location

Chennai

Experience:

14 17 Years

Number of openings

1

What awaits you/ Job Profile

• Ownership of system configuration customization and application operations (2nd Level Support) for the Contract Management System (CMS) based on the vendor product.
• End-to-end responsibility for analysis requirements gathering estimation planning and implementation of CMS configuration changes.
• Operation and administration of the CMS and its interfaces including event management monitoring batch scheduling and log/error analysis.
• Resolution of customer Incidents and Service Requests during regular service hours (MonSat 07:0018:00 CET).
• Participation in 24x7 on-call support for high and critical incidents including customer public holidays.
• Process automation for building versioning testing and deploying of CMS configuration changes.
• Active involvement in Incident Problem and Change Management processes.
• Close collaboration with BMW Business and IT departments and the software vendor including Azure Cloud infrastructure operations and 3rd-level product support.
• Opportunity to grow as a Miles CMS DevOps expert through structured training and hands-on exposure.
• Working in a fast-paced high-availability environment with complex systems and tight timelines.

What should you bring along

• 5 years of experience in application operations DevOps or enterprise system support roles.
• Strong analytical and problem-solving skills with a structured detail-oriented approach.
• Excellent communication skills with the ability to interact confidently with business and technical stakeholders.
• Business-fluent English; ability to respond to customer requests that may originate in German.
• A proactive mindset high level of ownership and comfort working under pressure.
• Strong affinity for Agile ways of working and continuous improvement.

Must have technical skill

• Hands-on experience in CMS or enterprise application configuration and support.
• Hands-on experience in Oracle DB SQL Java REST APIs (common data formats like YAML JSON or comparable) and Azure Cloud environment.
• Experience with Incident Problem and Change management processes (ITIL) and working with common ITSM tools (like Service Now or comparable).
• Exposure to batch scheduling and system monitoring (common tools like Control-M Rundeck Grafana Prometheus or comparable) and log/error analysis.
• Experience with setup maintenance and usage of CI/CD pipelines (common tools / methods like GitHub Azure Repos Maven Jenkins Ansible TerraformYAML-Pipelineor comparable)

Good to have technical skills

• Process knowledge in contract management and leasing domains.
• Experience working in automotive financial services or large enterprise environments.
• Experience supporting integrations/interfaces with upstream and downstream systems
• Exposure to DevOps practices and cloud-based operations.
• Basic Agile working model exp.