DevOps Application Support Engineer

WELCOME TOSITA

At SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95% of international airports working closely with over 2500 transportation and government clients. Each partnership brings unique challenges and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward - were proud to be recognized as aGreat Place to Workby our employees and certified in most of our growing locations. Here we feel empowered supported and inspired to grow.

Are you ready to love your job

The adventure begins right here with you at SITA.

ABOUT THE ROLE & TEAM

As a DevOps Application Support Engineer you will design implement maintain and support infrastructure/ application services in accordance with business and functional requirements using appropriate SITA standards policies and processes across multiple tools.

WHAT YOULL DO

• Support DevOps Applications in accordance with agreed standards meeting the agreed technical and functional business requirements and specifications.
• Act as a Subject Matter Expert for the supported applications.
• Manages supplier relationships and liaises with suppliers on problem-solving and best practices.
• Participates in the full lifecycle of multiple small to medium projects ensuring the solution(s) developed can sustain the projects functional and business requirements.
• Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately. Escalates risks and issues that pose a significant impact on deliverables.
• Ensures the integration of the requirements matches that of interacting systems applications and services both inside and outside of SITA in the wider airline community.

ABOUT YOUR SKILLS

• At least 5 years experience in implementation or support of DevOps application deployments implementing systems and modules with experience in multiple full lifecycle implementations.
• Familiar with the operational support of applications not one particular application
• Familiarity with synchronization tools (e.g. MFConnect Tasktop) is desirable.
• Understanding of DevOps tools is required.
• More experience with tooling that supports the development process; tools like Azure DevOps Azure Git SonarQube Octane(Value Edge). Generically Issue tracking source code management static analysis quality management.
• Good problem-solving skills planning teamwork and communication.
• Coordinate multiple technical streams of work to produce a complete solution.
• Understand the concept of IT security and its application to computer systems architecture.
• Sound knowledge of system integration cloud infrastructure and hardware.
• Understand trade-offs and risks with technical choices.
• Masters degree or equivalent preferably in Computer Science Engineering Mathematics or similar- where applicable a recognised professional certification is desirable.

WHAT WE OFFER

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your teams needs)

Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: Weve got you covered with our Employee Assistance Program (EAP) for you and your dependents 24/7 365 days/year. We also offer Champion Health a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse support of our Employment Equity Program we encourage women aboriginal people members of visible minorities and/or persons with disabilities to apply and self-identify in the application process.