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DevOps 2 Engineer
Job Location:
Monthly Salary:
Posted:
1 October 2026 (3 days ago)
Posted:
Application Deadline:
29 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
About us:
Hiver is a modern AI-driven customer service platform used by companies across healthcare finance logistics education and technology. We help teams deliver fast human support across email chat phone WhatsApp and more without the complexity of legacy helpdesks.
Were a challenger brand in a category dominated by over-engineered tools. We build software that is simple powerful and genuinely helpful and we operate internally with that same philosophy. If you want meaningful ownership thoughtful teammates and work that ships Hiver is a great place to do it.
Key Responsibilities
What will you do
- Create and manage Kubernetes clusters on EKS
- Deploy applications to Kubernetes through ArgoCD
- Manage multiple datastores - Elasticsearch RDS DocumentDB etc
- Provision infrastructure with IaC tools (Terraform preferably)
- Manage queuing systems - RabbitMQ Kafka
- Architect solutions as per engineering teams needs
- Solve scalability issues with current infrastructure
- Provide support to engineering teams
- Implement GitOps across the organization
Key Requirements
What are we looking for
- 3-5 years of experience in SRE Operations / System Administrator / DevOps role
- Strong working knowledge of Linux and operating system fundamentals
- Experience with containerization (Docker Kubernetes)
- Experience working with Cloud platforms (AWS)
- Scripting knowledge (Python / Bash)
- Experience with monitoring tools like Datadog / CloudWatch
- Experience with Grafana is a must
- Experience working with a CI/CD setup is a must (GitHub Actions)
- Experience with integrating AI into DevOps workflows will be an advantage.
- Experience with the ELK stack will be an advantage
Required Experience:
IC
About Company
More than 10,000 teams use Hiver to tackle complex support across channels with AI, cross-team collaboration, ticketing, and workflows.
