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Delivery Manager
Job Location:
Monthly Salary:
Posted:
2 June 2026 (30+ days ago)
Posted:
Application Deadline:
30 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Lead Delivery Manager
Experience: 812 Years
Working Hours: Overlap with US & UK time zones
About the Role:
Were looking for a Lead Delivery Manager who thrives at the intersection of execution client
partnership and growth. This is a delivery-first leadership role where youll own outcomes
across multiple client engagements while shaping long-term relationships and expanding
accounts. You wont just ensure projects are deliveredyoull own client success drive team
performance and influence revenue growth.
What Youll Own
1. End-to-End Delivery Excellence
- Own 45 concurrent client engagements ensuring on-time high-quality delivery
- Drive execution across the full software development lifecycle (SDLC) Proactively identify risks resolve blockers and ensure predictable delivery
2. Client Leadership & Stakeholder Management
- Act as the primary point of contact for US/UK stakeholders
- Build trusted advisor relationships with client leadership
- Own communication expectations and escalation management
- Define and managed SLAs/KPIs to ensure predictable delivery and client satisfaction
3. Team Leadership & Scale
- Lead and manage a team of 3040 engineers and delivery professionals.
- Drive utilization performance and career development.
- Partner with hiring teams to build and scale high-performing squads.
4. Account Growth & Commercial Ownership
- Identify and drive upsell and cross-sell opportunities within existing accounts
- Contribute to revenue growth and account expansion strategy
- Ensure accurate invoicing and alignment with contractual milestones
5. Technical Oversight
- Provide architectural level guidance (non-coding review-driven role)
- Ensure technical quality scalability and alignment with client needs
- Partner closely with engineering leads on key technical decisions
What Success Looks Like (First 612 Months)
- Projects consistently delivered on time with high client satisfaction
- Strong client trust leading to repeat business or expanded scope
- High team utilization and engagement with low delivery friction
- Tangible revenue growth within existing accounts
What Were Looking For
- 812 years of experience in IT services / delivery management
- Proven track record managing multiple projects and large teams
- Strong client-facing experience with global stakeholders (US/UK preferred)
- Solid understanding of SDLC and engineering delivery models
- Experience in resource planning team scaling and performance management
- Exposure to account growth revenue ownership or pre-sales support is a strong plus
Key Strengths for This Role
- You are ownership-driven and comfortable being accountable for outcomes
- You can balance delivery rigor with client empathy
- Youre commercially aware and can spot growth opportunities naturally
- You bring structure to ambiguity and thrive in fast-paced environments
Required Experience:
Manager
About Company
HeapTrace Technology provides innovative IT services, including software development, DevOps, AI/ML solutions, cloud technologies, and healthcare IT systems. Trusted globally, we deliver tailored, compliant solutions for businesses, ensuring HIPAA, GDPR, and industry-standard complian ... View more
