Datadog AIOPS
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Job Summary
Role Overview:
We are seeking a skilled Datadog AIOPSresponsible for the end-to-end lifecycle of DataDog AIOps deployments including installation configuration integration maintenance and upgrades. The role requires a proactive approach to identifying use cases implementing best practices and ensuring maximum value realization from the platform.
The candidate should possess strong troubleshooting capabilities the ability to work across cross-functional teams and ensure smooth operations aligned with defined ITOps success criteria.
- Deploy configure integrate and manage DataDog Event Management solutions.
- Support the full lifecycle of DataDog AIOps implementation and optimization.
- Identify use cases and recommend best practices to enhance platform value.
- Troubleshoot and resolve issues efficiently across environments.
- Collaborate with interdisciplinary teams and stakeholders.
- Ensure stable and efficient operation of monitoring and event management systems.
- Strong experience in DataDog implementation integration and development.
- Integration expertise with monitoring tools using SNMP Socket REST APIs Logs and DataDog connectors.
- Experience in bi-directional integration with ITSM tools (e.g. ServiceNow).
- Solid understanding of DataDog administration and system operations.
- Knowledge of other event management tools like IBM Netcool Micro Focus OMi (preferred).
- Proficiency in Unix/Linux commands and system operations.
- Programming knowledge in Java and JavaScript.
- Strong understanding of IT infrastructure (Hardware OS RHEL/CentOS/Windows Networking).
- Experience with event monitoring alerting threshold management.
- Knowledge of topology mapping CMDB and application/infrastructure relationships.
- Strong communication (written & verbal).
- Solution-oriented mindset with problem-solving ability.
- Ability to manage priorities and meet delivery timelines.
- 3 years of hands-on experience in DataDog lifecycle (implementation integration support).
- 68 years of overall experience in enterprise monitoring and event management tools.
- ITIL certification or strong understanding of ITIL event management processes preferred.
- Proficiency in Microsoft tools (Word Excel PowerPoint Visio Project).
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
