Customer Support-Relationship Officer

About Kheyti

The Opportunity

Looking for a passionate on field person to deliver day to day advisory services to farmers at a globally recognized Agri-tech startup.

Job Type: Full Time Entry-Level

Location: Hyderabad Telangana

Reporting to: Team Lead - CS

Key Responsibilities

• Own a set of farmers and their complete crop journey
  

• Ensure farmers sow on time grow right and harvest successfully
  

• Spot problems early and get them resolved fast
  

• Stay in constant touch and drive farmer engagement
  

• Work across teams to deliver real outcomes on the ground
  

• Track and report farmer progress and results
  

Ideal Candidate

Were looking for a mission-driven Were looking for a mission-driven individual who is passionate about making a tangible difference in the lives of smallholder farmers. The ideal candidate thrives in farmer management enjoys hands-on problem-solving and is excited to be part of a high-impact startup tackling climate change through agriculture.

Must-Haves

• Bsc/Msc in Agriculture or Horticulture
  

• Knowledge on horticulture/crop management
  

• Good communicator
  

• Comfortable with data management
  

Nice-to-Haves

• Go-getter attitude - Someone who delivers on what they say they will do and who will do everything needed to fulfil the need of the customer
  

• Farmer centricity - someone who can easily make rapport with rural people
  

• Listening - someone who is patient and can listen to customers in any situation.
  

Not a Fit

• Lacks basic understanding of horticulture or crop management
  

• Lacks passion for innovation in agriculture or unwilling to adopt new technologies