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Customer Support Executive
Job Location:
Salary:
Experience Required:
Posted:
31 August 2026 (10 hours ago)
Posted:
Application Deadline:
28 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Handle inbound and outbound calls to address customer queries and concerns.
Provide accurate information regarding insurance policies premium calculations and policy status.
Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
Maintain customer records by updating information in the CRM system.
Ensure customer satisfaction through professional communication and problem-solving.
Requirements
- Excellent communication skills (verbal and written).
- Ability to handle customer queries efficiently and politely.
- Basic computer knowledge and proficiency in MS Office and email.
- Patience and empathy to manage difficult or irate customers.
- Prior experience in a call center or customer support role is a plus.
- Freshers and experienced both can apply.
- Minimum education: Graduate.
- Salary package 2.5 LPA to 4LPA.
Required Skills:
Excellent communication skills (verbal and written). Ability to handle customer queries efficiently and politely. Basic computer knowledge and proficiency in MS Office and email. Patience and empathy to manage difficult or irate customers. Prior experience in a call centre or customer support role is a plus. Freshers and experienced both can apply.
Required Education:
Excellent communication skills (verbal and written).Ability to handle customer queries efficiently and computer knowledge and proficiency in MS Office and and empathy to manage difficult or irate experience in a call centre or customer support role is a and experienced both can education: package 2.5 LPA to 4LPA.
