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Cost Operations Lead
Job Location:
Monthly Salary:
Posted:
17 August 2026 (5 hours ago)
Posted:
Application Deadline:
14 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role:
Glean is looking for a Cost Operations Lead to provide end-to-end oversight of these initiatives: maintain the portfolio set priorities drive the operating cadence unblock owners and ensure savings land. Gleandelivers AI at enterprise scale across a deliberately open provider-neutral stack. This breadth necessitates numerous efficiency initiatives running in parallel across engineering token yield compute right-sizing LLM Gateway quotas provider commitments to name a few.
You will:
- Drive Cloud and AI/LLM efficiency
- Own a single prioritised source of truth for all cost initiatives and drive them to measurable efficiency and margin gains.
- Pressure-test savings claims: verify realised vs. projected savings post-launch and prevent silent cost regressions from eroding prior wins
- Build cost-attribution discipline: per-service per-team per-customer per-feature tagging and allocation so every dollar has an owner
- Oversee LLM spend across providers: procurement and commitment sizing
- Govern internal AI tooling spend with per-user visibility quotas and value assessment
- Build the observability & automation layer
- Treat cost like production telemetry: real-time cost attribution anomaly detection alerting and automated triage
- Automate the toil: cost-triage agents regression detection and self-serve attribution so the program scales
About you:
- 8 years in infrastructure SRE developer productivity or platform engineering including 3 years leading cross-team programs or teams
- Deep hands-on understanding of cloud infrastructure and AI/LLM economics
- Proficient in driving efficiency capacity or FinOps-adjacent programs
- Eng operations instincts: you think in SLOs error budgets telemetry and postmortems and you apply that discipline to spend
- Strong SQL and data skills; you can query BigQuery build a Sigma workbook and model a scenario
Location:
- This role is hybrid (3 days a week in our Bangalore office)
Compensation & Benefits:
Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
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AI-First Mindset at Glean:
At Glean AI fluency is core to how we work and were committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process youll complete a brief AI-focused exercise or discussion so we can understand how you think about design and use AI to drive impact in your role. Feel free to reference any tools platforms or workflows you use today prior Glean experience isnt required.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location the General Data Protection Regulation (GDPR) California Consumer Privacy Act (CCPA) or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our . By submitting your application you are agreeing to our use and processing of your data as applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
By clicking Submit Application I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement and I agree to the terms.
Required Experience:
Manager
About Company
Glean was created to deliver healthy and fresh foods - made directly from fruits and vegetables - into your hands! Sweet Potato Flour & Pumpkin Flour now available. Our team is made up of a handful of passionate people who have worked in food and agriculture most of their careers - ... View more
