Consulting Practice Leader

Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6000 strategic sellers industry and security experts elite engineers world-class data scientists and architects consultants and delivery specialists. Together with our partners we help Microsofts most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation driving value across the entirety of the customers digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI.

• Gathers customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of evaluates industry trends (customer industry verticals information technology IT industry). Adapts business models plans and solutions to insights.

• Works with customer/partner stakeholders (e.g. Enterprise Architects Security Team Development Team Operations Team) and business sponsor to socialize both the business solution and the project approach todetermineif changes are needed to the business solution. Where the cost of change is accepted by the customer shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery. Contributes to Microsoft-centric operations and cadences to align with customer feedback.

• Uses evidence-based approach torepresentthe customer/partner as a customer advocate and shares insights with Product Engineering teams and the business with a view to improving Microsoft technologies products services and offerings such that they can better meet customer/partner needs across a territory.

• Leverages a structured approach to Architecture Projects using existing methodologies (e.g. Waterfall Agile Iterative) that make use of existing reference architecture andestablishedarchitectural styles and design patterns. Proposes and developsnew solutionsto scale across multiplecustomers/partners. Builds andmaintainsan architecture description document an architecture decisions log and a requirements/constraints traceability matrix to ensure the rationale for the business solutions Architecture is known andunderstood.

• Defines and documents the architecture through an architecture description document an architecture decisions log and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach. Leads complex cost-based and technology-based discussions to explain the Architecture in terms of its build deployment and ongoing operational use todeterminecustomer appetite for the business solution. Uses a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease ofexecution.

• Collaborates with the Project Manager to jointly drive project/technical governance of the design build and deployment into use of proof of concepts (POCs) and pilots using enterprise architecture processes and ensuring quality control through peer review. Works with customers to understand anddemonstratebusiness value (e.g. release of revenue cost savings) that the business solution realize.

• Works with the business sponsor and customer/partner stakeholders (e.g. Business users Enterprise Architects Security Team Operations Team) to gather and ratify requirements and constraints. Manages and resolves complex ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved. Maintains the requirements/constraints traceability matrix to prove that solution components have a rationale/justification for inclusion in the architecture of the business solution. Drives development and execution of test plans to prove that each requirement/constraint has been implemented as expected by the customer. Where there are defects works in close collaboration with the Project Manager and Customer to redress or accept and document the status of the testresults.

• Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Drives agreement based on the customers priorities requirements/constraints approach principles concepts and expectations. Builds and documents a realistically costed advanced/complex Solution Approach with traceability of requirements constraints decisions and tradeoffs that balances risk technical credibility and technical innovation to meet customer needpredominantly basedon existing solution offerings and/or reference architecture. Jointly leads the implementation in close partnership with the Project Manager. Leads oversight and governance and establishment of quality practices and standards to realize the business solution. Uses a cohesive buildmethodologywith an agreed release schedule and timeline so the solution can be transitionedto live operationsleveragingsolutionexpertise. Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager to highlight where assumptions have proven false. Uses change requests tomodifythe Solution/project approach when needed. As needed collaborates with subject matter experts to receive specialized advice that can help define the Solution and project approach and increase the time to value for the customer.

• Anticipates andidentifiesscenarios that could slow or impede pre-sales/delivery. Orchestrates the broader Microsoft team to address technical blockers and works with account/project team to resolve non-technical issues. Reports significant problems to Microsoft management and resolves escalations when needed. Plans a way forward in complex and ambiguous situations with an innovative approach and durable design. Delegates and leverages specialist skills of others to drive technical alignment across internal/external teams. Coordinates disparate approaches into a single plan of action for complex scenarios.

• Works in close collaboration with the Project Manager and Account Team toidentify categorize and communicate business and technical risks. Defines risk mitigation activities that are foundational to the project plan. Defines risk contingency plans for invocation should the risk occur. Whenappropriate oversees a broad portfolio of accounts. Manages and ensures the all-up delivery of consulting engagements asnecessary.

• Bachelors degree in computer science Information Technology Engineering or related field AND8years experiencein technology solutions practice development architecture consulting and/or technology domain (e.g. Security)

  • OR Masters Degree in Computer Science Information Technology Engineering or related fieldAND6 years experience in technology solutions practice development architecture consulting and/or technology domain (e.g. Security)

  • OR equivalent experience.

• 2 years managing multiple projects or portfolios.

• 1 year(s) experience leading blended multidisciplinary teams.

• Bachelors degree in computer science Information Technology Engineering or related field AND12years experiencein technology solutions practice development architecture consulting and/or technology domain (e.g. Security)

  • OR Masters Degree in Computer Science Information Technology Engineering or related fieldAND8 years experience in technology solutions practice development architecture consulting and/or technology domain (e.g. Security)

  • OR equivalent experience.

• 6 years technical sales experience.

• 6 yearsproject management experience.

• 3 years people management experience including managing consultant practice managers technical sales managers and/or technical architect managers.

• Technical or Professional Certification in Domain (e.g. Security).

This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

Manager