Cloud Solution Architecture AIBS

Microsoft is delivering AI for all with Microsoft 365 Copilot your new AI assistant. You will work directly with enterprise customers to help them unlock the value of AI across their organization along with the entire Microsoft 365 the International Customer Success Unit in India Downstream we are looking for passionate experienced and credible Cloud Solution Architect (CSA) with a drive for developing and winning strategic opportunities that deliver end-to-end AI Business Solutions thought leadership driving significant customer value and enabling transformational customer outcomes with a specific focus on Microsoft 365 Copilot Low Code No Code 1P Agents etc

As an AI Business Solutions (ABS) Cloud Solution Architect you will be the technical leader driving endtoend AI transformation for enterprise customers. This role blends deep cloud architecture expertise with modern AI capabilities across M365 Copilot Agentic AI Copilot Studio Power Platform and Secure AI Assessments.

You will serve as a trusted advisor to CxOs ITDMs BDMs and crossfunctional Microsoft teams leading envisioning technical strategy solution design implementation guidance and value realization motions. This role requires strong technical depth executive presence outstanding communication and exceptional stakeholder management.

1. Lead AIDriven Customer Transformations

• Architect and land solutions across M365 Copilot Teams extensibility Graph API semantic search and enterprise AI workloads.
• Shape and deploy Agentic AI scenarios including orchestration flows connectors grounding strategies and retrieval patterns.
• Bring technical clarity and alignment across diverse customer stakeholder groups.

2. Technical Solution Architecture & Delivery

• Lead customer-facing technical conversations to help organizations realize outcomes from Microsoft 365 and Azure investments.
• Deliver design-thinking workshops demos conceptual architecture and deployment guidance to accelerate AI and cloud adoption.
• Build scalable architectures security models integration patterns and data flow designs tailored to customer environments.

3. Value Realization & Adoption Acceleration

• Partner with CSAMs to drive PACV MAU DPU and overall workload adoption.
• Guide customers through the VBD journey across Discovery Plan & Design Implement Optimize phases.
• Identify technical blockers and coordinate resolution across engineering and partner teams.

4. Security Compliance & Responsible AI

• Lead Secure AI Assessments to evaluate governance data security risk posture and Responsible AI maturity.
• Provide architectural recommendations for secure compliant and scalable deployment of Copilot LCNC apps and AI workflows.

5. LowCode/NoCode Innovation

• Architect and guide secure scalable LCNC solutions using Power Platform to complement Copilot and AI scenarios.
• Coach customer fusion teams to build enterprise-ready copilots agents and workflow-driven solutions.

6. Field Leadership Community & Skilling

• Build and share reusable IP architecture patterns and internal best practices.
• Support field skilling and technical enablement aligned with global CSA frameworks.
• Maintain high technical currency and demonstrate a continuous learning mindset.
• Carry a strong seller mindset proactively identifying value opportunities influencing customer outcomes and driving adoptionled growth motions.

Core Qualifications

• Bachelors degree in computer science IT Engineering or equivalent; strong customer obsession and passion for technology.
• 510 years of experience in cloud architecture application development or M365/Azure solutioning.
• Mandatory: Deep handson expertise with Copilot Studio including building copilots custom actions orchestration flows connectors grounding strategies and enterprise deployment patterns.
• Strong experience with M365 workloads Graph API Teams/SharePoint extensibility search indexing and Copilotrelated technologies.
• Demonstrated ability to design secure scalable enterprise cloud and AI architectures.
• Mandatory: Strong stakeholder management skills ability to influence align and drive clarity across Csuite IT business teams and engineering stakeholders.
• Mandatory: Excellent communication skills ability to simplify complexity present to executives facilitate workshops and articulate technical concepts to varied audiences.

Preferred

• 410 years of customer-facing architecture or consulting experience in large enterprise accounts.
• Experience with governance frameworks journey mapping business process transformation and change management.
• Certifications: Azure Fundamentals M365 Power Platform or AI specialization and compete.
• Experience designing LCNC and AI integration pipelines orchestrations and extensibility patterns.

This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC