Cloud Solution Architect Azure Infra

With more than 45000 employees and partners worldwide the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsofts products and services ignited by our people and culture. We drive cross-company alignment and execution ensuring that we consistently exceed customers expectations in every interaction whether in-product digital or human-centered. CE&S is responsible for all up services across the company including consulting customer success and support across Microsofts portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Were looking for a Cloud Solution Architect (CSA) to help customers migrate modernize and secure their infrastructure applications and data on Microsoft Azure laying the foundation for scalable production-ready AI solutions. As part of the Cloud AI Infrastructure team youll deliver engagements focused on migration modernization operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). Youll leverage existing Repeatable IP and execution engines for critical milestones ensure infrastructure application and database readiness for AI workloads and ensure successful deployment that accelerates adoption. Youll work closely with customer IT leaders to design and implement scalable solutions resolve blockers and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure applications databases SAP and hybrid environments youll play a key role in helping customers unlock the full value of their Microsoft Azure investments.

• Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customersharing insights and removing blockers through collaboration with Microsoft engineering teams.
• Lead architectural design sessions and deliver secure scalable and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.
• Own the end-to-end technical delivery results ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
• Drive migration and modernization initiatives including committed proof of concept and production milestones across infrastructure data SAP and AI workloads.
• Ensure customer environments are optimized for health resiliency security and performanceenabling production-scale AI use cases.
• Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
• Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.
• Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.
• Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL PostgreSQL AKS App Service AVS SAP (Native RISE) Windows Linux and Defender for Cloud.
• Engage in technical communities share best practices and contribute to knowledge reuse to accelerate customer transformation and success.

• Bachelors Degree in Computer Science Information Technology Engineering Business or related field AND 8 years experience in cloud/infrastructure technologies information technology (IT) consulting/support systems administration network operations software development/support technology solutions practice development architecture and/or consulting
  • OR Masters Degree in Computer Science Information Technology Engineering Business or related field AND 8 years experience in cloud/infrastructure technologies technology solutions practice development architecture and/or consulting
  • OR equivalent experience
• 8 years experience working in a customer-facing role (e.g. internal and/or external).
• 8 years experience working on technical projects
• Technical Certification in Cloud (e.g. Azure Amazon Web Services Google security certifications)

This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC