Client Relations Sr. Associate

StarClinch is Indias leading online artist booking platform connecting event organizers with artists across the country. We cater to a wide spectrum of eventsweddings private parties corporate shows college fests and brand campaigns. Our platform receives 100 organic booking leads daily and were now looking for passionate professionals to help us take these leads to closure.

As a Sr. Associate / Client Relations Manager your primary responsibility is to own the inbound leads funnelfrom understanding client requirements to converting them into successful bookings. Youll be the voice and face of StarClinch for our clients ensuring a seamless and consultative experience.

• Take complete ownership of inbound booking inquiries coming through the website.
  

• Engage with clients over phone WhatsApp and email to understand event requirements artist preferences budgets and timelines.
  

• Proactively follow up with clients and maintain a high-touch approach to close leads.
  

• Pitch the most relevant artists based on client preferences and event brief.
  

• Handle negotiations and guide the client through the booking and payment process.
  

• Liaise with artist managers to check availability pricing and logistics.
  

• Maintain CRM hygiene by regularly updating the lead status notes and conversion funnel.
  

• 24 years of experience in B2C/B2B sales client servicing or event management.
  

• Proven experience in high-ticket value sales or consultative selling.
  

• Excellent verbal and written communication skills; must be comfortable speaking to CXOs brides families and marketing teams alike.
  

• A natural hustlersomeone proactive persuasive and driven by outcomes.
  

• Comfortable working with CRMs (like Pipedrive) spreadsheets and reporting tools.
  

• Strong attention to detail and a problem-solving attitude.
  

• Background in media/entertainment/event-tech will be a plus.
  

• Be part of a fast-growing startup redefining the event and entertainment space in India.
  

• Work directly with artists celebrities brands and event planners.
  

• Performance-driven culture with room to grow and lead.
  

• Opportunity to contribute to the evolution of artist-tech in India.
  

• Ownership & Autonomy:
  

  You will directly own the revenue funnelright from lead qualification to closureallowing you to build a strong entrepreneurial mindset.
  

  
  

• High-Impact Role:
  

  Your work directly contributes to company revenue. Every booking closed is a win you can see and feel.
  

  
  

• Exposure to Premium Clientele:
  

  Interact with HNIs corporate clients and marketing heads of top brands. Gain confidence and experience in high-ticket sales.
  

  
  

• Work With Celebrities & Talent Managers:
  

  Get behind-the-scenes exposure to how celebrities artists and entertainment professionals are managed and booked.
  

  
  

• Cross-Functional Collaboration:
  

  Work closely with internal teams like Artist Relations Tech and Marketing. Learn how a tech-enabled platform scales operations and customer experience.
  

  
  

• Steep Learning Curve:
  

  Fast-paced startup environment that sharpens your sales communication and negotiation skills daily.
  

  
  

• Career Growth:
  

  If you perform well this role can grow into a Team Lead or Business Development Manager position within 1218 months.
  

  
  

• Incentive-Driven Earnings:
  

  Enjoy performance-based incentives on top of your fixed pay. The more you close the more you earn.
  

  
  

• Be a Part of a Category-Creating Company:
  

  StarClinch is building a full-stack artist booking ecosystem. Be a part of shaping Indias entertainment-tech revolution.