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Client Partner & Delivery Head
Job Location:
Monthly Salary:
Posted:
12 October 2026 (6 hours ago)
Posted:
Application Deadline:
9 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role Overview
We are looking for an experienced Client Partner & Delivery Head to manage strategic client relationships drive account growth and lead end-to-end delivery of technology and digital transformation projects. The ideal candidate should have strong business acumen enterprise client management experience and the ability to ensure client satisfaction while maintaining delivery quality and profitability.
Key Responsibilities
Required Skills & Qualifications
We are looking for an experienced Client Partner & Delivery Head to manage strategic client relationships drive account growth and lead end-to-end delivery of technology and digital transformation projects. The ideal candidate should have strong business acumen enterprise client management experience and the ability to ensure client satisfaction while maintaining delivery quality and profitability.
Key Responsibilities
- Build and maintain strong long-term relationships with enterprise clients and senior stakeholders.
- Act as the primary point of contact for strategic accounts and ensure high client satisfaction.
- Drive account growth through upselling cross-selling renewals and new business opportunities.
- Develop account plans identify business opportunities and achieve revenue and margin targets.
- Lead multiple technology and digital transformation engagements from initiation to delivery.
- Ensure projects are delivered on time within scope budget and quality standards.
- Manage project teams resource allocation workforce planning risks and dependencies.
- Handle client escalations and proactively resolve delivery challenges.
- Monitor account performance revenue profitability resource utilisation and delivery health.
- Collaborate with Sales Technology Product HR and Business teams to ensure successful execution.
- Mentor project managers and delivery teams to improve performance and operational excellence.
Required Skills & Qualifications
- Minimum 5 years of experience in Client Partnership Account Management Delivery Management Program Management Project Management or a similar leadership role.
- Proven experience managing enterprise clients and technology or digital transformation engagements.
- Strong understanding of account planning relationship management business reviews renewals and opportunity pipelines.
- Demonstrated experience in growing accounts through upselling cross-selling and new business opportunities.
- Strong knowledge of software development and IT delivery processes.
- Experience managing multiple projects cross-functional teams budgets resources and delivery timelines.
- Understanding of revenue margins pricing Statements of Work (SOWs) and change requests.
- Excellent communication negotiation stakeholder management and leadership skills.
- Strong problem-solving abilities and a customer-centric outcome-driven mindset.
- Experience working with clients in the US UK or Middle East.
- Domain exposure to BFSI healthcare retail e-commerce manufacturing or logistics.
- Experience scaling accounts from small engagements to multi-team projects.
- Certifications such as PMP PgMP SAFe or PRINCE2.
- MBA or an equivalent business qualification.
