Change Analyst

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

Iron Mountain is seeking a vision-driven Change Analyst to join our Global Business Services (GBS) EPMO Center of Excellence (CoE) team.

In this role youll play a key part in guiding enterprise-wide digital transformations from strategy to seamless execution. Working within our Center of Excellence framework your expertise will help drive smooth process adoption minimize operational friction and turn high-value corporate initiatives into measurable business successes. Here your ability to align cross-functional teams and elevate organizational change ensures our global business remains agile connected and built for the future.

What Youll Do (Responsibilities) In this role you will:

• Apply structured change management frameworks: Utilize proven methodologies like Prosci/ADKAR to design pragmatic change plans that accelerate solution adoption and minimize resistance across people processes and technology.

• Conduct impact analyses & change readiness assessments: Evaluate organizational readiness throughout project lifecycles identifying key stakeholders and aligning change strategies with broader digital transformation targets.

• Craft strategic communications: Develop engaging high-quality messaging that simplifies complex initiatives into clear action plans boosting user experience and stakeholder alignment.

• Drive cross-functional collaboration: Facilitate working groups and steer decision-making forums to align global teams resolve stakeholder bottlenecks and foster collaborative working relationships.

• Track adoption metrics & mitigate risk: Measure post-implementation usage perform root-cause analysis on adoption bottlenecks and deploy targeted risk mitigation strategies.

What Youll Bring (Skills & Qualifications) The ideal candidate will have:

• 4 years of professional corporate experience including 3 years dedicated to hands-on change management across functions like HR Finance IT or Operations.

• Strong knowledge of change management frameworks (Prosci Certification or CCMP is highly desirable).

• Practical experience leveraging workflow and enterprise platforms like Salesforce Oracle Workday or Google Workspace.

• Proven ability in written and verbal communication stakeholder management root-cause analysis and cross-functional leadership.

• Familiarity with AI tools and prompt engineering to streamline stakeholder analysis and change communications is a plus.

• Bachelors degree in Business Administration Communications Human Resources or a related field (Masters degree preferred).