CEO's Office

LENSKART

Job Description

General Manager - CEO Office

Location: Gurugram / Delhi NCR / Bengaluru

Experience: 6 10 years

Function: CEO Office

About Lenskart

Lenskart is Asias largest eyewear company serving over 40 million people across 175 cities in India Singapore Dubai and beyond. What started as an online eyewear store in 2010 has grown into an omnichannel powerhouse with 3000 stores the worlds most automated eyewear manufacturing facility and a mission to serve one billion eyes. Good is not good enough is something youll hear often at Lenskart were always pushing to go beyond vision correction and transform how people see and experience the world.

About the Role

This is a mandate to take end-to-end ownership of problems that genuinely matter to Lenskarts next phase of scale with real ownership direct access to the CEO and senior leadership and the accountability that comes with it. This is not a coordinator role and it is not a typical Chief of Staff role. It is a career-defining high-velocity outcome-obsessed mandate for someone who wants to bring clarity speed discipline and intelligence to how an entire company runs and who wants to help build one of the most admired AI-first consumer companies in the world.

Youll help the CEO operate at 10x and in doing so help Lenskart operate at 100x. The specific problem you own will shift as the business needs it to - this is deliberately a generalist mandate not a fixed functional lane.

What Youll Do

Take full end-to-end ownership of business-critical mandates as they arise - not a slice of one not a support role on one - with full accountability for the outcome

Program-manage priority initiatives across the CEO Office: track progress remove roadblocks ensure delivery and create clarity structure and accountability company-wide

Build and lead the cross-functional muscle needed to get there - pulling in Sales Operations Supply Chain Marketing Finance and Customer Experience as the problem demands often without formal authority over those teams

Drive execution excellence: align senior leaders push teams escalate when needed and act as the CEOs execution engine

Break down complex ambiguous problems with logic and first principles; analyze business performance deeply and link insights directly to P&L

Use AI as a default part of how you work for research analysis drafting decision-support and speed. Build AI-driven workflows automations and tools to remove manual work wherever it makes sense and embed an AI-first mindset across the teams you touch

Craft CEO updates board materials and strategic notes that turn chaos into clarity and complexity into simplicity

What Were Looking For

Humble and ego-free comfortable saying I dont know and hungry to learn constantly

Fluency with AI tools as a bare minimum non-negotiable requirement you already use AI daily to research analyze write and decide faster and you can build AI-driven workflows automations or lightweight agents/tools to solve real problems not just use AI as a chat assistant

Undergraduate degree from an IIT (or equivalent top-tier engineering institute) and/or an MBA from an IIM (or a global top-10 program) - this bar is real and non-negotiable

610 years of experience with at least one stint at a top-tier management consulting firm (McKinsey BCG Bain) a bulge-bracket investment bank or a similarly selective high-rigor environment

Direct experience having led or personally driven a program deal or business line worth $50100M in revenue cost or capital impact

Prior experience as a founder or founding team member of a startup (funded or bootstrapped successful or not) is a strong plus

A track record of solving genuinely hard ambiguous problems at some of the best companies in the world

Excellent written and verbal communication you can distill complexity into a one-pager a founder can act on immediately

Sharp with data numbers are your language; you can interpret financials model scenarios and derive insights quickly and accurately

High EQ and strong influence kind and empathetic but firm; teams trust you and senior leaders respect you

A fast learner who picks up new tools industries numbers and problems at speed what takes others two weeks you do in two days

What You Can Expect

A real named mandate - not a rotation not a bench role - with your name on the outcome

Direct daily exposure to how a $10B scale founder-led business makes decisions and a genuine seat at the table where those decisions get made

The resources and backing to build scale or transform something that matters plus the pressure and visibility that comes with owning it

The opportunity to shape how a global company runs and influence senior leaders across the business

A career-defining reference point: the thing you built not the title you held

If youre exceptional apply. If you want a comfortable job this isnt for you. If you want a job that challenges you stretches you and puts you in the arena this is one of very few roles that offer this kind of exposure speed and influence.