Business Development Officer FS, Kolkata

In every role McCainers are ambitious curious and passionate about creating exceptional work experiences - together. With a customer-first mindset we make doing business with McCain easy.

About the role.

The Business Development Officer (BDO) - Food Service Kolkata is responsible for driving sales growth and achieving business targets across the assigned territory. This role focuses on developing and managing distributor networks expanding the customer base within the HORECA (Hotels Restaurants Cafés) segment and ensuring strong commercial and stock hygiene practices. The successful candidate will build and maintain strong relationships with distributors customers promoters supervisors and internal stakeholders while delivering best-in-class market execution.

What youll be doing.

• Manage distributors and sub-distributors driving primary and secondary sales performance within the assigned territory.
• Develop and maintain relationships with Hotels Restaurants Cafés and other Food Service customers.
• Expand the customer base by identifying and acquiring new Food Service accounts.
• Achieve assigned sales targets volume objectives and business development goals.
• Drive distributor development order placement claims management and overall commercial hygiene.
• Monitor customer-wise secondary sales performance and provide accurate sales reporting.
• Lead and support promoters and supervisors to strengthen McCain Food Service business growth.
• Execute customer activations trade promotions product listings and sampling initiatives.
• Identify and pursue new business opportunities distributor appointments and town expansion opportunities.
• Collaborate with internal stakeholders to ensure service excellence and successful execution of business plans.

What youll need to be successful.

• Bachelors degree in Business Marketing or a related field.
• Minimum 2 years of experience in the FMCG industry.
• Relevant experience within the HORECA or Food Service channel.
• Strong knowledge of business planning sales planning and distributor management.
• Proven ability to acquire new customers while growing existing business relationships.
• Strong commercial acumen with experience managing sales claims and distributor operations.
• Excellent customer relationship management and communication skills.
• Ability to drive results in a dynamic and competitive market environment.
• Demonstrated strengths in customer focus collaboration accountability resilience and delivering results.
• MBA or Masters degree in Business or Marketing is considered an asset.

About the team.

This role is part of the Food Service East Sales team and reports directly to the Sr. Area Sales Manager - Food Service East. The position plays a key role in expanding McCains presence within the Food Service channel across Kolkata and surrounding markets. The role works closely with distributors customers promoters and internal sales teams with potential future responsibility for managing a Territory Sales Incharge (TSI).

About McCain.

Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.

Leadership principles.

At McCain our leadership principles guide how we engage with customers collaborate as a team and achieve success. We focus on understanding customer needs driving innovation empowering people and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities.

At McCain AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust empowering us to bring out the best in one another. Here youll find opportunities to learn grow and thrive. Join us and experience why were better together.

Our purpose is grounded in building meaningful relationships. Were big believers in the power of working together in person. It helps us stay connected collaborate more effectively and grow as a team. At the same time we recognize the importance of flexibility. Most office-based roles follow a hybrid model with the option to work remotely two days a week. There may be exceptions depending on the role and location so we encourage you to speak with your recruiter for more details.