Blackline Admin
Job Summary
Role Purpose
The SIMS customer has requested to offshore one Blackline Admin role to manage the Blackline tool with an immediate requirement to initiate the project.
- Required Skills & Experience
- Relevant experience inBlackLine tool 5 years
- Strong understanding ofR2R processes(GL Reconciliations Journals)
- Experience withERP systems (SAP preferred)
- Exposure to BlackLine modules:
- Account Reconciliation
- Task Management
- Matching
- Strong analytical skills and attention to detail
- Good communication skills
Key Responsibilities- SupportBlackLine system administration including user setup access management and role assignments.
- Assist inaccount reconciliation management including assignment of preparers reviewers and approvers.
- Maintain and update reconciliation groups templates and frequencies.
- Supporttask management and close calendar activitiesto ensure timely month-end close.
- Monitor and schedule system jobs data loads and interfaces.
- Assist intransaction matching and issue resolutionfor unmatched items.
- Performdata validation checksto ensure completeness and accuracy of uploaded data.
- Supportchange management activities(new account setup modifications and clean-up).
- Coordinate with finance teams (RTR/AP/AR) for issue resolution and process alignment.
- Maintain documentation SOPs and support audit requirements.
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day compliance to process and quality standards meeting process level SLAs Pulse score Customer feedback |
| 2 | Self- Management | Productivity efficiency absenteeism Training Hours No of technical training completed |
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.