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Atlassian JIRA Software Engineer

Alight Solutions


Job Location:

Chennai - India

Monthly Salary: Not provided by the employer
Posted: 16 August 2026 (30+ days ago)
Application Deadline: 13 November 2026
Vacancies: 1 Vacancy

Job Summary

Our Story

At Alight we believe a companys success starts with its people. Alight embraces values that come directly from our people purposeful human united and growth-minded reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health wealth wellbeing navigation and absence management.
Our Benefits

With a comprehensive total rewards package Alight offers programs and plans that support your mind body wallet and life. Benefits include health starting Day One. Additionally Alight colleagues enjoy wellbeing programs retirement plans and career growth opportunities all within a thriving global organization.
Great Place to Work

Thanks to the work of every colleague Alight has received multiple awards of recognition including Great Place to Work for the past 7 years and Fortunes Best Companies to Work For. To learn more about our company culture and awards Click Here.
We invite you to join our team! Learn more at .
Position Summary

We are seeking a skilled Atlassian JIRA Software Engineer based in India to configure and support enterprise JIRA solutions that enable agile delivery and business process automation. This role will be responsible for JIRA project and template configuration custom field support add-on implementation and end user support.
The ideal candidate will have strong hands-on experience administering and configuring projects within the Atlassian ecosystem including JIRA Software and related marketplace add-ons. This individual must also have practical experience working in an Agile/Scrum and Kanban environment actively participating in sprint planning sprint execution delivery of sprint commitments and end user support.
Key Responsibilities

JIRA Configuration & Support
  • Configure and maintain JIRA projects issue types screens workflows schemes permissions and notification settings.
  • Create and manage project templates and reusable configuration standards to support consistency across teams and business units.
  • Support established custom fields field configurations issue layouts request forms and automation rules to meet evolving business requirements.
  • Optimize JIRA workflows to improve operational efficiency governance and reporting accuracy.
  • Configure and support JIRA Software capabilities aligned with engineering and support team needs.

Add-On / Marketplace App Implementation
  • Evaluate implement configure and support Atlassian Marketplace add-ons to extend JIRA functionality.
  • Partner with Tech Leads and business stakeholders to identify appropriate solutions for roadmap planning test management time tracking reporting and workflow enhancement.
  • Perform add-on compatibility reviews upgrade assessments and impact analysis for new releases.
  • Ensure add-ons are implemented in accordance with enterprise security compliance and support standards.

Administration Support & Governance
  • Troubleshoot and resolve JIRA configuration issues permission problems workflow errors and reporting inconsistencies.
  • Support platform upgrades enhancement requests testing and release readiness activities.
  • Document system configurations standards and implementation procedures to ensure supportability and operational continuity.
  • Maintain alignment with change management security governance and service support processes.
  • Work closely with cross-functional teams including engineering PMO service delivery operations and enterprise application teams.

Required Qualifications
  • Bachelors degree in Computer Science Information Technology Engineering or a related discipline.
  • 58 years of experience working with Atlassian JIRA administration and configuration
  • Proven experience with JIRA project configuration template configuration custom fields workflow customization permissions and schemes dashboard and analytics/report creation and Atlassian add-on / plugin implementation.
  • Hands-on experience supporting Agile/Scrum and Kanban projects
  • Strong understanding of software development lifecycle (SDLC) Agile methodologies and release processes.
  • Strong troubleshooting analytical and problem-solving skills.
  • Excellent verbal and written communication skills.

Preferred Qualifications
  • Familiarity with JIRA automation scripting or advanced configuration tools such as:
  • ScriptRunner
  • Automation for Jira
  • JMWE / JMCF
  • Zephyr
  • Experience with Microsoft 365 SharePoint Power Platform and Copilot integrations
  • Experience with REST APIs integrations and data extraction for reporting purposes.
  • Exposure to enterprise governance access control audit and change management practices.
  • Atlassian certifications are a plus.

Nice-to-Have (AI & Emerging Capabilities)
  • Experience with Atlassian Rovo and Microsoft Copilot AI platforms including:
  • Writing effective AI prompts for enterprise use cases
  • Creating and managing Rovo/Copilot agents to automate workflows and knowledge discovery
  • Leveraging Rovo for contextual insights search and productivity enhancement across Atlassian tools
  • Experience integrating Atlassian tools with Microsoft Copilot and M365 ecosystem including:
  • Connecting JIRA/Confluence data to Copilot experiences
  • Supporting cross-platform workflows between Atlassian and Microsoft environments
  • Understanding data governance permissions and security considerations for AI integrations
  • Exposure to AI-driven workflow automation knowledge management or developer productivity tools.

Technical Skills
  • Atlassian JIRA Software
  • JIRA workflows screens schemes and permissions
  • Custom fields and field configurations
  • Dashboards filters and reporting
  • Microsoft SharePoint Power Platform
  • Nice-to-have: Microsoft 365 Copilot integration

Core Competencies
  • Strong communication skills
  • Strong configurational and analytical skills
  • Detail-oriented with a focus on data accuracy
  • Strong stakeholder engagement skills
  • Delivery-focused with Agile mindset
  • Forward-looking mindset toward AI-enabled productivity and automation.
Application and Interview

By applying for a position with Alight you understand that should you be made an offer it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: Government ID validation education verification employment verification and criminal check search against global sanctions and government watch lists credit check and/or drug test. You will be notified during the hiring process which checks are required by the position.
Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued respected and supported. We know that diverse teams are stronger more innovative and more successful.
At Alight we welcome and embrace all individuals regardless of their background and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter more inclusive future.
As part of this commitment Alight will ensure that persons with disabilities are provided with reasonable accommodation for the hiring reasonable accommodation is needed please contact .
Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex race color religion creed national origin ancestry age physical or mental disability medical condition pregnancy marital or domestic partner status citizenship military or veteran status sexual orientation gender gender identity or expression genetic information or any other legally protected characteristics or conduct covered by federal state or local addition we take affirmative action to employ disabled persons disabled veterans and other covered veterans.
Alight provides reasonable accommodation to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs practices and observances unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.

We offer you a competitive total rewards package continuing education & training and tremendous potential with a growing worldwide organization.


DISCLAIMER:


Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.

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Required Experience:

IC


About Company

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From hire to retire, and beyond, your people depend on you for resources that will enhance their health, wealth, and wellbeing. Put the power in their hands with data and technology that provides clarity through timely, broader connected insights. Drive better outcomes for your people ... View more

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