Associate Director People Business Service

Location: Ahmedabad GCC India
Function: People Business Services (PBS)

Kraft Heinz is looking for an experienced and transformative leader to join our Ahmedabad GCC as Associate Director People Business Services (PBS).

This role offers a unique opportunity to lead global People Operations while shaping the future of HR service delivery through operational excellence employee experience digital transformation automation analytics and AI-enabled solutions.

As a key member of the People function you will build and scale a globally consistent employee-centric PBS organization partnering with senior HR and business leaders to drive meaningful enterprise impact.

• Lead end-to-end People Operations across the Hire-to-Retire lifecycle.
• Define and execute the People Business Services transformation roadmap.
• Drive simplification standardization automation and continuous improvement initiatives.
• Leverage Workday ServiceNow analytics automation and emerging AI technologies to enhance service delivery.
• Partner with Global HR Leaders COEs HRBPs Technology Finance Legal and Business stakeholders.
• Lead governance service performance employee experience and operational excellence initiatives.
• Build and develop a high-performing team capable of delivering world-class People Services.

• 18 years of experience in HR Operations Shared Services People Services GBS or GCC environments.
• Proven leadership experience managing large teams and complex global stakeholder groups.
• Strong background in HR transformation service delivery excellence and employee experience.
• Experience with Workday HR technologies automation and digital transformation initiatives.
• Ability to influence senior stakeholders and drive strategic outcomes in a global environment.
• MBA or Masters degree in HR Business Administration or related field preferred.

• Lead a high-impact global People Services organization.
• Drive next-generation HR transformation and innovation.
• Partner with leaders across a global enterprise.
• Create meaningful impact through employee-centric solutions.
• Be part of a culture that values ownership growth and continuous improvement.

Lead. Transform. Innovate. Create Impact.

Ahmedabad GCC India

Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.