Assistant Manager Reservations
Job Summary
Prime Function:
- Manages and coordinates all aspects of the group inventory management process PMS Ensures all new revised and canceled convention room blocks are entered accurately and timely and enters all group information in PMS.
- Completes daily review group pick-up report to monitor cut-off dates and group availability. Conducts daily inventory controls to release rooms extend cut-offs and adjusts availability as determined in the sales contracts group pick-up meetings or as determined by revenue management.
- Communicates with sales and revenue to ensure consistency and efficiency in group inventory management.
- Provides service recovery for reservations related guest complaints and provides feedback if necessary to the customer and other departments.
- In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more