Area Manager

Position Title:Area Manager

Department:Retail Select

Objective:

To drive overall business performance and profitability of assigned business dealerships by ensuring operational excellence strong process governance and a customerfirst culture and to build and strengthen procurement sales and refurbishment capabilities across stores to enable sustainable growth and market competitiveness.

Accountability:

1. Drive complete P&L performance of assigned dealerships through cost optimization and revenue maximization.
2. Create a diversified procurement portfolio by establishing strong partnerships and key channel partners.
3. Build strong sales capabilities at store level to drive highgrowth retail performance.
4. Develop and maintain a network of workshop and body shop partners to ensure seamless costoptimized refurbishment.
5. Deploy and monitor Standard Operating Procedures (SOPs) across all business processes to ensure consistent operational excellence.
6. Continuously review resource utilization to maximize output and recommend manpower additions as required.
7. Track rapidly changing market dynamicsdemand pricing and policy changesand align business strategies accordingly.
8. Build and lead motivated teams across Sales Procurement and Refurbishment functions.
9. Ensure all operational processes follow a Customer First approach to deliver superior customer experience.
10. Support the Dealer Principal in recruitment of support staff and collaborate on identifying training needs for dealership and company employees.
11. Facilitate internal and external training programs for dealership teams.
12. Work closely with ground teams to identify operational challenges and issues to management for timely resolution.

Competencies:

1. Strong business acumen with the ability to manage P&L and drive profitability.
2. Expertise in procurement and sales operations within the Used Car industry.
3. Datadriven decisionmaking ability.
4. Excellent communication and stakeholdermanagement skills.
5. Customercentric mindset with focus on delivering highquality experiences.

Experience:

1. Bachelors degree or higher is required.
2. Minimum 6 years of professional experience with any retail industry exposure.
3. Handson experience in the Used Car industry strongly preferred.
4. Procurement and sales of used vehicles; understanding of refurbishment processes.

Languages Preferred: English and Regional language

Required Experience:

Manager