Analyst BA Category Experience

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowes offers an ultramodern work environment complete with cutting-edge technology collaborative workspaces an on-site gym and clinic and other perks to enhance your work experience.

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving more than 18 million customers every week in the United States and Canada. With fiscal year 2021 sales of $96 billion Lowes and its related businesses operate or service more than 2200 home improvement and hardware stores and employ approximately 300000 associates.

Founded in 1946 and headquartered in Mooresville North Carolina Lowes supports its hometown Charlotte region and the communities it serves through programs focused on safe affordable housing and careers in the skilled trades.

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Lowes India is the retail technology center for Lowes Companies Inc. based in Bengaluru India. Established in 2014 Lowes India focuses on technology and shared business services. The technology teams support e-commerce mobile infrastructure and corporate systems that enable various functions such as supply chain distribution and corporate services. Starting with just over 20 associates Lowes India has grown to employ more than 3000 associates.

The Business Analytics (BA) team comprises business intelligence and digital consulting professionals with expertise in e-commerce/online retail focused on customer analytics and insights. The team leverages data analytics and industry research to enhance the customer experience on one of the most critical drivers of online revenue growth.

As a Business Analyst your day-to-day responsibilities will include:

• Responsible for hands-on work across various stages of the data-driven consulting process including pulling and aggregating data from multiple sources and supporting short-term and long-term category strategies with stakeholders.
• Run reporting for projects and conduct site scrubs for search browse and left navigation experiences.
• Collect verify analyze and summarize data using digital analytics tools and platforms to derive insights and identify performance trends that improve user experience.
• Understand the online and e-commerce business by analyzing customer data such as onsite behavior product preferences and qualitative feedback.
• Build dashboards apply advanced analytics methods and translate insights into business recommendations.
• Create insight-based action plans to address identified opportunities across different categories supporting the Global Navigation practice.
• Maintain and distribute daily weekly and event-based reports.
• Utilize programmatic quantitative mathematical and statistical methods to identify patterns and relationships in large datasets and answer business intelligence questions.

• Monitor AOP attainment daily identify gaps and proactively address potential misses.

• Ensure transparent and clear communication with all stakeholders regarding timelines and deliverables.

• Analyze customer data including onsite behavior product preferences and qualitative feedback and translate insights into actionable business recommendations.
• Create and implement action plans to address identified opportunities at the category level.

• Conduct market studies to understand industry best practices and enhance digital customer experiences.

• Aggregate data from various sources to derive insights and recommendations supporting both short-term and long-term category strategies.

• Use tools such as Adobe Analytics and Medallia to derive business insights and support ad-hoc data analysis requests.

• Work effectively within a large global team and collaborate across functions to support enterprise-level initiatives.

• Take complete ownership of projects from initial analysis through implementation ensuring all deliverables meet the highest standards of quality and accuracy.

• Identify opportunities to improve processes and drive operational efficiency.

• Communication
• Problem Solving
• Industry Trend Knowledge

• Excel
• SQL
• Python/R
• Any Visualization Tool
• Adobe Analytics / Google Analytics

• Data Analysis and Insight Generation
• Research on Potential Opportunities
• Retail Knowledge
• E-commerce / Digital Analytics

• 2 years of relevant experience

• Bachelors Degree in Engineering Business Marketing Finance or a related field.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.