Air Ticketing Executive

We are looking for dynamic Male & Female candidates for the position of Air Ticketing Executive. The candidate will be responsible for assisting passengers with flight bookings ticketing reservations and travel-related queries while providing professional customer service.

Roles & Responsibilities

• Handle customer inquiries related to flight schedules fares and availability.
  
• Make flight reservations and ticket bookings.
  
• Issue modify cancel and reschedule airline tickets as applicable.
  
• Provide passengers with accurate information about flight timings routes and fares.
  
• Assist customers with check-in boarding and baggage-related information.
  
• Verify passenger details and travel documents as required.
  
• Maintain accurate booking and passenger records.
  
• Handle customer queries professionally through phone email or in person.
  
• Coordinate with airline/airport teams regarding passenger requirements.
  
• Assist elderly passengers children and passengers requiring special assistance.
  
• Inform passengers about applicable airline rules baggage allowances and travel procedures.
  

• Qualification: 12th Pass / Graduate
  
• Experience: Freshers & Experienced candidates can apply
  
• Gender: Male & Female
  
• Good communication and customer-service skills
  
• Basic computer knowledge
  
• Professional and presentable personality
  
• Willingness to work in rotational shifts