AI Studio Content Operations Lead (GenStudio & Firefly)

Job Description

Adobes AI Studio is where the worlds leading brands bring their campaigns to life through generative AI; and behind every great campaign is an equally great production engine. As Content Operations Lead youll be the operational backbone of that engine working side by side with Creative Designers to keep projects on track customers unblocked and nothing falling through the cracks.

This role is for someone who can walk into an unorganized customer situation quickly make sense of whats needed and get the team delivering. Youre deeply comfortable with data (like wrangling CSVs building Excel trackers turning raw inputs into structured outputs) and you bring the kind of can-do energy that keeps teams moving even when timelines are tight.

Drive Programs and Unblock the Team

• Quickly assess whats needed from a customer brief or request even when information is incomplete or unorganized and get the team moving.
• Organize complex inputs from customers into clear structured briefs and action plans that creative partners can complete immediately.
• Proactively identify and remove blockers so Creative Designers can stay focused on the work not the logistics.
• Coordinate handoffs between Creative Designers copywriters and engagement managers to keep production on schedule.
• Drive the team to on-time delivery flagging risks early and pushing for resolution before they become problems.

Own Data Workflow and Tooling

• Work extensively in Excel and with CSV data to manage asset tracking reporting and production operations at scale. Strong spreadsheet fluency is essential in this role.
• Build refine and document production workflows and processes that increase team efficiency and reduce manual effort. Additionally you will make sure theyre clearly defined and repeatable.
• Leverage project management platforms and AI-assisted workflows to streamline operations and keep interested parties informed.
• Find opportunities to automate repetitive production tasks and contribute to a growing library of team guidelines.

Support Creative Quality and Output

• Partner closely with Creative Designers to organize and prepare assets manage file structures and ensure outputs are formatted correctly for each channel and format.
• Bring a creative eye to production catching inconsistencies flagging quality issues and helping maintain brand standards across deliverables.
• Manage variant tracking and asset organization at scale across formats channels and campaign phases.

Be the Teams Connective Tissue

• Serve as a reliable point of contact for internal coordination keeping interested parties informed and aligned.
• Maintain a positive resourceful presence that helps the team navigate competing priorities and shifting deadlines.
• Contribute to a collaborative team culture where people feel supported and set up to do their best work.

• 5 years of experience in program management marketing operations creative production or a related role. Agency in-house or studio environments all translate well.
• Demonstrated ability to quickly understand deliverables needed organize ambiguous or incomplete information and drive a team to execution.
• Strong data fluency: youre deeply comfortable working in Excel and with CSV files building and maintaining complex spreadsheets and using data to drive clarity and decisions.
• Proven ability to define document and improve processes: you dont just follow workflows you build them.
• A track record of unblocking teams and ensuring timely delivery in fast paced time-sensitive environments.
• Demonstrated ability to manage multiple projects simultaneously with strong attention to detail and follow-through.
• A creative eye and genuine appreciation for design quality even if youre not the one pushing pixels.
• Familiarity with generative AI tools and an openness to integrating them into daily work.
• Strong communication skills: you keep people informed without over-communicating and you know when to flag something versus just handle it.
• A can-do attitude and the kind of steady positive energy that makes teams want to work with you.
• Experience in digital marketing advertising production or campaign operations is a plus.
• Comfortable operating in a fast-moving environment where priorities can shift and timelines are rarely forgiving.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

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