Enter a job title or keyword
AI Data Analyst
Job Location:
Monthly Salary:
Posted:
29 September 2026 (2 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role:
Glean is seeking an AI Data Analyst to help power the human evaluation system behind Gleans AI product quality. This role sits at the centre of response quality competitive benchmarking and release readiness. You will evaluate AI outputs label and categorize failure modes maintain high-quality benchmark data and help ensure the datasets and evals we rely on are realistic consistent and tied to measurable product quality lift. This is a highly cross-functional role. You will work closely with QA Engineering Product and the evals team to convert ambiguous quality issues into structured data actionable feedback and repeatable quality signals.
You will:
- Run ongoing human labeling for priority AI workflows including response quality task success MCP and tool use end-to-end Cowork-style workflows.
- Triage bad-query reports downvotes escalations and routed quality issues; categorize failure modes and feed clean analysis back to partner teams.
- Perform qualitative analysis to identify recurring patterns such as hallucinations retrieval failures tool-use issues weak grounding and poor workflow completion.
- Follow and improve labeling guidelines and rubrics so judgments are consistent realistic and useful for model and product improvement.
- Maintain high-quality labeled datasets golden sets and regression slices; monitor coverage drift leakage and difficulty distribution.
- Participate in calibration exercises with human graders and validate LLM-as-a-judge outputs against human labels to improve consistency and judge quality.
- Partner with engineers PMs QA and eval owners on pre/post-change quality reads benchmark updates and release-readiness decisions.
- Contribute to recurring quality reporting by surfacing top failure modes coverage gaps quality shifts and actionable recommendations.
About you:
- 35 years of experience in data labeling data analysis QA or a related field.
- Strong analytical judgment and attention to detail with the ability to apply nuanced rubrics consistently.
- Experience evaluating AI-generated outputs or working with NLP search recommendation or other ML systems.
- Familiarity with structured qualitative analysis basic SQL/data retrieval and spreadsheet-based workflows.
- Clear written and verbal communication skills with the ability to explain findings to both technical and non-technical audiences.
- Ability to work independently in ambiguous fast-moving environments and collaborate effectively across functions.
Location:
This role is hybrid (4 days a week in our offices).
Compensation & Benefits:
Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-HYBRID
AI-First Mindset at Glean:
At Glean AI fluency is core to how we work and were committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process youll complete a brief AI-focused exercise or discussion so we can understand how you think about design and use AI to drive impact in your role. Feel free to reference any tools platforms or workflows you use today prior Glean experience isnt required.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location the General Data Protection Regulation (GDPR) California Consumer Privacy Act (CCPA) or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our . By submitting your application you are agreeing to our use and processing of your data as applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
By clicking Submit Application I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement and I agree to the terms.
Required Experience:
IC
About Company
Glean was created to deliver healthy and fresh foods - made directly from fruits and vegetables - into your hands! Sweet Potato Flour & Pumpkin Flour now available. Our team is made up of a handful of passionate people who have worked in food and agriculture most of their careers - ... View more
