Account Receivables Clerk

Overview:

We are seeking a dedicated and detail-oriented Account Receivables Clerk to join our finance team. The successful candidate will be responsible for providing excellent customer service assisting customers with inquiries and maintaining accurate records.

This position will work closely with the Finance team based in Greece.

Shift Timing 11:00 am IST to 7:30 pm IST

What Youll Do:

• Collections: Make outbound collection calls/emails professionally while maintaining and improving customer relations. Collect customer payments in accordance with payment due dates.
• Customer Service: Communicate with clients about billing discrepancies and questions applying good customer service promptly. Send correspondence to customers to encourage payment of delinquent accounts.
• Record Keeping: Capture data via correspondence and maintain the accuracy of client billing systems records. Post collections to clients accounts and verify the accuracy of calculations balances and supporting documents.
• Reconciliation: Perform account reconciliations and review and monitor assigned accounts and all applicable collection reports. Assist with daily cash collections report.
• Issue Resolution: Identify issues contributing to account delinquency and discuss them with management. Provide timely follow-up on payment arrangements.
• Compliance: Adhere to policy and procedure to maintain confidentiality and ensure compliance with company standards and regulations.

What You Have:

• Experience: 2 years of experience in account receivables.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Proficient in Microsoft Office Suite particularly Excel.
• Familiarity with accounting software (e.g. NetSuite SAP).

What We Offer:

• Competitive compensation
• Employee medical coverage
• Central office location
• Entrepreneurial environment autonomy and fast decisions
• Casual work environment

About Guidepoint:

Guidepoint powers end-to-end research workflows for the worlds best research teams.

Backed by a global network of more than 2 million experts and over 1600 employees Guidepoint delivers real-time access to expertise primary research and actionable knowledge that help organizations make informed decisions. Through consultations surveys events proprietary content and AI-enabled tools we support every stage of the decision-making processfrom developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint our success relies on the diversity of our employees experts and clients which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds identities and experiences can contribute and succeed.

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