Account Manager B2C OEM

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Where you fit in

Within the B2B/B2C Lubricants job family this role operates across key commercial disciplines including Sales Marketing and Business Development. The position focuses on attracting and retaining customers strengthening long-term loyalty and driving demand for Shell Lubricants. It also involves identifying new business opportunities maximizing value from existing accounts and supporting strategic initiatives through structured problem-solving and effective project management.

Whats the role

The primary accountability is to deliver top-line growth by effectively selling the Shell Customer Value Proposition (CVP) while maintaining strict compliance with Shells HSSE policies and the Shell General Business Principles. This role will manage the OE Franchised Workshop business across Punjab Himachal Pradesh Haryana and Jammu & Kashmircovering existing customer portfolios as well as new business development.

Business Responsibilities:

• Managing a Target & Off Role Staffto achieve Volume Net Proceeds and targets as per T&R plans.
• Working Capital Management with correct Sales forecasting good credit control as focus areas and deliver business plan within outstanding collections and targets. Take business decisions that reduce risk to business and are profitable to Shell.
• Maintain and grow good working relationships and business associations with the OEM Commercial Sales and service teams.
• Drive the business through new /prospective customers supporting for conversions and ensuring increase in market penetration and market share.
• Effectively manage direct costs within the business and ensure competitive cost structure for business conduct.
• Working along with the marketing team to build support develop and implement marketing initiatives and business growth strategy.
• Utilize all available resources effectively for business growth and manage interface with support functions for the business.
• Adhering to Shell General Business Principles in all transactions and conduct of business with external parties; demonstrate and inculcate this behavior.
• Demonstrating commitment to and be responsible for HSSE and the companys commitment on sustainable development; inculcating safety conscious behavior with external parties; meeting own safety targets as per the performance contract.
• Demonstrate inclusive behavior in all aspects of the companys work provide equal opportunity and treatment to people from both genders different cultural and ethnic backgrounds and recognize and respect different ways of thinking.

What we need from you

• Bachelors degree in Engineering Business Administration Marketing Management or a related discipline. An MBA or equivalent management qualification will be an added advantage
• 59 years of relevant work experience; candidates with engineering and management backgrounds preferred.
• Strong understanding of B2B/B2C OEM business with proven experience in sales.
• Demonstrated performance orientation with a strong customer focus and experience in key account management.
• High energy selfdriven and willing to travel extensively.

Location

This role is open to candidates who are currently based in or willing to relocate to Bangalore Chandigarh/Gurgaon and Mumbai.

What we offer

You bring your skills and experience to Shell and in return you work with talented committed people on one of the most important challenges facing our planet. Youll have the opportunity to develop the skills you need to grow in an environment where we value honesty integrity and respect for one another. Youll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology trends and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders ages ethnicities cultures abilities sexual orientation and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

Wed like you to know that Shell has a bold goal: to become one of the worlds most diverse and inclusive companies. You can get to know more about how were working towards that goal click here.

IMPORTANT NOTE: After you submit your application you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed your application will be reviewed to determine next steps. Thank you for your interest in Shell.

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Shell in India

Shell is a diversified energy company in India with 13000 employees and presence in Integrated Gas Downstream Power Renewable and Upstream. Additionally we have deep capabilities in R&D digitalization and business operations.

Our global strategy Powering Progress is designed to generate value for our shareholders customers and the wider society and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070 Shell India aims to play a leading role in securing vital energy for today while investing in and helping to build the energy system of the future through strategic investments in the country.

Our Lubricants business serves over 50000 consumers through a strong network of over 200 distributors and operates an end-to-end value chain that spans conceptualization development and production at a world-class blending plant at Taloja. Through our 350-plus retail stations we offer an integrated mobility experience including fuels cafes and convenience stores with a prominent network of EV recharging facilities.

Shell owns and operates an LNG re-gasification terminal at Hazira Surat with a capacity of 5 MTPA and an LNG truck-loading unit that plays a crucial role in helping meet Indias growing demand for gas across 2022 Shell acquired Spring Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Spring is a leading renewable energy company in India which develops and manages solar wind and hybrid power generation facilities and infrastructure.

Our three capability centers across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally working as a delivery engine for core technical digital and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.

We are committed to positively contributing to the communities in which we operate through programs on STEM Education Skilling and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power Orb Energy and Cleantech Solar.

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