Ac technician experience and fresher
Job Summary
This is a remote position.
Required Skills:
Respond to customer inquiries and resolve issues efficiently and accurately via email. Maintain a high level of customer satisfaction by providing clear concise and empathetic communication. Troubleshoot common product/service issues and guide customers through solutions. Document customer interactions and resolutions thoroughly in our CRM system.
Required Education:
Prior experience in a customer service or support role (even informal) is a plus. Exposure to ticketing systems or customer relationship management (CRM) software.