IT Service Desk Jobs in Chennai

Be the one building AI-powered experiences where they matter most.At Genesys we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people systems data and AI to help organizations deliver more personalized service improve operatio...

Key Responsibilities Incident Management & Customer Support: Act as the primary point of contact for international clients end-users and technical staff managing inbound and outbound calls to resolve operational and technical queries. SLA & KPI Management: Ensure all tickets and calls are handle...

We are seeking a reliable and customer-focused IT Service Desk Specialist to provide first-level technical support and ensure seamless IT operations for end users. This role is responsible for troubleshooting hardware and software issues resolving service requests and maintaining a high standard of...

Location:Chennai Tamil Nadu IndiaJob ID: R0130182Date Posted:Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):IT Telecom & InternetJob Schedule:Full timeRemote:NoJob Description:The opportunity:The Site IT Service Delivery Manager/Specialist (SDM/SDS) is respo...

DescriptionJob title: Advanced Specialist Technology SupportThe Technology Support Specialist is responsible for providing operational oversight governance and performance management for the organizations outsourced Technology support provider. This role ensures high-quality end-user support adheren...

Who we areAt Inchcape Shipping Services our vision is to create a connected world where customers can trade successfully and make informed decisions in every port everywhere. We achieve this by combining our worldwide infrastructure with local expertise through our global network of more than 250 pr...

About JobAssociate Support Specialist ChennaiThe Associate Support Specialist will serve as the first point of contact for IT support within the organization. This role involves providing Level 1 technical assistance to end-users resolving incidents and fulfilling service requests in alignment with...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

REQ ID: Skills: IT Service Management Consulting Experience Required: 6-8 Location: CHENNAI Role Descriptions: SLM Process Knowledge Understanding of SLA OLA and underpinning contracts Service lifecycle alignment End-to-end SLM framework SLA Design & Negotiation Defining measurable SLAs Negoti...