Technical Support Engineer – Hungary
Job Summary
Location: Hungary (Remote)
Industry: Navigation Technology Precision Agriculture
Salary: EUR
Experience: Minimum 2 Years
Languages: Hungarian & English
Recruitment Partner: Fortelix Munkaerő-közvetítés és Toborzás
We are looking for a motivated and technically skilled Technical Support Engineer to support the expansion of advanced navigation and precision agriculture solutions in Hungary.
Our client is an international technology company specializing in innovative positioning navigation and industry-specific technology solutions.
The successful candidate will provide technical assistance to customers distributors and business partners ensuring the successful implementation and operation of hardware and software solutions.
This position combines technical troubleshooting customer support partner training and collaboration with sales teams.
- Provide professional technical support to customers resellers and business partners.
- Troubleshoot hardware and software issues through detailed analysis testing and diagnostics.
- Identify potential product defects and recommend improvements.
- Deliver technical assistance via email phone online meetings and in-person interactions.
- Ensure timely resolution of customer technical issues.
- Manage the technical onboarding of new distributors resellers and partners.
- Support the successful installation configuration and implementation of hardware and software solutions.
- Maintain strong working relationships with customers and technical stakeholders.
- Communicate product updates technical specifications and relevant improvements.
- Conduct technical training sessions for customers resellers and internal teams.
- Deliver product demonstrations and explain technical functionalities.
- Develop maintain and update technical training materials.
- Support partners in understanding product capabilities and best practices.
- Act as a technical expert supporting sales activities in the precision agriculture sector.
- Provide technical consulting during customer discussions and product presentations.
- Assist sales teams in identifying suitable technical solutions for customer requirements.
- Collaborate with internal teams to improve customer satisfaction and product performance.
- Bachelors degree in Engineering or a related technical discipline.
- Minimum 3 years of relevant technical or industry experience.
- Experience in digital construction building construction or related technical industries is preferred.
- Previous experience supporting hardware and software products is highly desirable.
- Experience working with technical equipment technology solutions or industrial applications is an advantage.
- Strong analytical and problem-solving abilities.
- Experience with technical troubleshooting diagnostics and product testing.
- Ability to understand and explain technical product specifications.
- Confidence in learning new software applications and technical systems.
- Ability to independently investigate and resolve technical issues.
- Fluent Hungarian is mandatory.
- Professional English proficiency both written and spoken is mandatory.
- Excellent presentation and public speaking skills.
- Ability to deliver technical training and product demonstrations.
- Strong interpersonal and customer relationship management skills.
- Customer-focused and solution-oriented mindset.
- Independent proactive and well-organized.
- Strong communication and teamwork skills.
- Ability to manage multiple technical requests simultaneously.
- Willingness to continuously develop technical knowledge and expertise.
- Remote working opportunity within Hungary.
- Exposure to international technology solutions.
- Collaboration with an international technical and commercial team.
- Opportunity to develop expertise in precision agriculture and navigation technologies.
- Involvement in partner development technical consulting and advanced hardware and software solutions.
Are you a technically skilled professional with a passion for innovative engineering solutions and customer support
We would be pleased to hear from you.
Email Subject: Technical Support Engineer Hungary
Recruitment Partner: Fortelix Munkaerő-közvetítés és Toborzás