Engineering Lead Support Squad (Wise Assistant Platform)
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Job Summary
The team you will join: Wise Assistant
Were building Wise Assistant a conversational AI that will become a central interface for managing money on Wise. This is a super visible and highly ambitious AI project
The team is at the forefront of applied AI at Wise. We already automate 40% of customer support chats with LLMs and were pushing further: voice automation agentic AI and becoming the conversational operating system at Wise. Part product part R&D always production-grade at scale.
This role is a rare opportunity:
Production AI at scale: Not a PoC not an experiment. Real LLM systems serving millions of customers with real stakes.
R&D with impact. Youll read papers prototype new approaches and ship them to production. The team is pushing the frontier of whats possible with AI in fintech.
- In Budapest. One of very few opportunities to lead large-scale AI engineering locally.
You will:
Lead a small senior engineering team building production LLM systems
Shape the technical vision for AI at Wise: architecture evaluation and how we integrate the latest research into production
Partner closely with embedded Data Science PM Analyst and Prompt Engineering functions
Stay close to the latest tech (expect hands-on work on system design and architecture)
Be a thought leader on AI engineering at Wise
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
