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Sales Operations & Strategy Intern

ShopBack

Job Location:

Hong Kong - Hong Kong

Monthly Salary: Not provided by the employer

Posted: 20 May 2026 (30+ days ago)

Application Deadline: 25 October 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Our Journey

The ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 20 million active members across 13 2025 the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding ShopBack is dedicated to saving members money and time and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014 ShopBack now powers over US$5.5 billion in annual sales for over 20000 online and in-store partners and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings ShopBack continues to create value for both members and merchants. Notably its payment solution ShopBack Pay offers members a convenient and rewarding payment option at checkout.

About the Role

Ready to get behind the engine that drives real business growth Join ShopBack Pay as aSales Operations & Strategy Intern where youll work at the core of our Business Development team powering how we acquire grow and retain merchant partners.

Duration: 6 months preferred

Your Adventure Ahead

Lead Generation & Prospecting: Support the Business Development team in identifying prospecting and qualifying potential merchant partners to drive pipeline growth for ShopBack Pay
Merchant Engagement & Retention: Proactively engage existing merchants to reduce dormancy strengthen relationships and identify opportunities to grow their business on the platform
Merchant Onboarding: Assist merchants through the onboarding journey including operational coordination and setup support to ensure a smooth launch experience
Sales Operations & Performance Optimisation: Support initiatives to improve merchant performance and overall sales effectiveness through data analysis reporting and operational insights
Process Improvement & Automation: Leverage AI tools and automation to streamline workflows improve productivity and scale internal business development processes
Cross-functional Collaboration: Work closely with internal stakeholders across commercial operations and product teams to support merchant growth initiatives and operational excellence
End-to-End Business Development Exposure: Gain hands-on experience across the full merchant lifecycle from prospecting and onboarding to account growth and relationship management

Essentials to Succeed

Currently pursuing a degree in Business Marketing Economics or related fields
Strong interest in business development strategy and partnerships
Strong analytical thinking and ability to translate data into actionable insights
Ability to thrive in a fast-paced environment managing multiple priorities with precision and attention to detail
Proactive detail-oriented and eager to solve problems
Strong communication and interpersonal skills with confidence engaging external stakeholders
English and Cantonese proficiency required for communication with merchants and stakeholders
Experience leveraging Generative AI tools (e.g. ChatGPT Cursor) to improve workflows and productivity

ShopBacker Traits

Agency - We take ownership and act rather than waiting for permission. When somethings blocking progress we find a way through it and follow through until its done.
Judgement- We aim for high-impact decisions not just easy wins and we put the bigger picture ahead of individual interests. That means moving quickly and confidently while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard keeping a level head under pressure. We debate openly before deciding then commit fully and support each other along the way.

Whats in it for ShopBackers

Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid open and collaborative culture where feedback is valued.

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications analyse resumes match candidates to roles generate interview notes and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully securely and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sexual orientation national origin age disability genetic information veteran status or any other protected status under applicable laws. Join our team and help us make a difference!

Required Experience:

Intern

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