Omni Merchandiser

ABOUT THE ROLE: The omni merchandiser is responsible for driving profitable growth by executing the commercial plan across all channels including online marketplaces and retail in partnership with the Area Team and Digital this role the omni merchandiser is responsible for stock freshness allocation and replenishment as well as driving commercial priorities to ensure the best offer for our customers.

RESPONSIBILITIES

Drive OmniChannel Merchandising Execution & Sales: Drive selling performance across stores own site and marketplaces by executing priorities and acting quickly on opportunities. Monitor KPIs (sales vs target availability conversion stock levels) identify risks early and coordinate corrective actions with Area Store and Digital teams. Ensure consistent focus on key products and commercial priorities.

OmniChannel Performance Tracking: Track trading performance across physical and digital channels and turn insights into clear actions. Follow up on execution availability and selling at store market and channel level. Summarise insights and escalate key risks and opportunities to the Merchandise Manager.

OmniChannel Stock Management & Availability: Manage stock levels across stores ecommerce and marketplaces to ensure strong availability and balanced sales. Oversee allocation replenishment and inseason actions. Execute stock movements to maximise selling reduce overstock and support commercial targets.

Market Customer & Competitor Insights: Conduct regular store visits and monitor digital channels to assess customer behaviour execution quality and trends. Track competitor pricing assortment promotions and presentation. Use insights to drive improvements and inform decisions.

Managing Launches and Initiatives: Lead merchandising and stock execution for digital launches campaigns and marketplace expansions. Ensure readiness across assortment stock and setup. Monitor postlaunch performance and take actions to optimise selling availability and execution in rampup and peak periods.

Qualifications :

SKILLS & ABILITIES

Analytical: The ability to collect process and analyse data to make informed decisions. This includes proficiency in statistical tools and software understanding data trends and presenting findings clearly.

Business Analysis: The ability to analyse business needs and recommend solutions. This involves understanding business processes identifying areas for improvement and developing strategies to enhance efficiency.

Merchandising: The ability to promote products for sale. Skills include product placement inventory management and sales strategies.

Supply Chain Management: The ability to manage the flow of goods and services from production to delivery. Skills include logistics inventory management and supplier relations.

Additional Information :

This is a fulltime role based in our Hong Kong Office reporting to the Omni Merchandising Manager. The position requires a presence in the office 4 days a week and candidates must already have the right to live and work in Hong Kong. To apply for this role please submit your application including your CV.

Benefits:

Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. 

In addition to this CHINA-based colleagues also receive:  

• AWS - 13th Month payment 
• Annual leave
• Public holiday leave
• Sick leave
• Birthday Leave
• Additional holiday for long service
• Medical care & Accident insurance

Inclusion & Diversity  

At COS we are committed to fostering inclusive diverse and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds perspectives and experiences. This diversity enhances our ability to solve problems creatively expand our thinking and build meaningful connections with colleagues and customers around the world. Thats why we consider all dimensions of diversity throughout our recruitment processensuring our workforce reflects the richness of the communities we serve.

Remote Work :

No

Employment Type :

Full-time