Business Solutions Executive

About DKSH

DKSHs purpose is to enrich peoples lives. For over 160 years we have been marketing selling and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods Healthcare Performance Materials and Technology we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland DKSH is publicly listed and operates in 35 markets across Asia Pacific Europe and North America. We employ over 26800 specialists and produced net sales of CHF 11.1 billion in 2025.

General Responsibilities

• Perform data cleansing and ensure the accuracy of master data
• Manage and maintain CRM systems
• Develop and maintain dashboards to support business decision-making
• Maintain and automate reports to ensure timely and accurate delivery
• Respond to user tickets and provide effective solutions
• Handle internal and external client inquiries efficiently
• Facilitate communication between local IT regional teams and clients
• Collaborate with cross-functional teams to identify and implement process improvements
• Ensure compliance with data governance and security policies
• Participate in the development and maintenance of a Data Lake with regional teams

Job Requirements

• Proficiency in SQL Power BI and Power Automate
• Strong analytical and problem-solving skills
• Good communication and interpersonal skills
• Experience with CRM systems and data governance
• Experience with Robotic Process Automation (RPA) is a plus
• Experience in handling client inquiries and providing exceptional customer service
• Previous experience in a similar role within a business solutions team

Why its Great to work at DKSH

At DKSH we are driven by a purpose that goes beyond the ordinary: enriching peoples lives. Through the products and services we provide DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

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