Helpware

Who We Are Looking For When disasters strike every moment matters. We are seeking empathetic customer-focused Technical Support Representatives for a U.S.-based Disaster Response Program. You will be the first point of contact for individuals needing urgent assistance during natural o

Who We Are Looking For When disasters strike every moment matters. We are seeking empathetic customer-focused Technical Support Representatives for a U.S.-based Disaster Response Program. You will be the first point of contact for individuals needing urgent assistance during natural o

Position Summary: As a Customer Support Representative you will serve as the first point of contact with customers and must be focused on providing excellent customer experience at all times. CSR will handle all incoming requests on different channels. Role and Responsibilities: Bec

Position Summary: As a Customer Support Representative you will serve as the first point of contact with customers and must be focused on providing excellent customer experience at all times. CSR will handle all incoming requests on different channels. Role and Responsibilities: Bec

Position Summary: As a Referral Indexer you will check referrals for accuracy and completion and input the information received by doctors offices into the computer system. You will interact with patients physicians and staff within the call center and outside facilities providing acc

Position Summary: As a Referral Indexer you will check referrals for accuracy and completion and input the information received by doctors offices into the computer system. You will interact with patients physicians and staff within the call center and outside facilities providing acc

Position Summary: The position involves reviewing scheduled studies ensuring proper scheduling based on referrals verifying paperwork completing insurance processes confirming clinical documentation coordinating with staff assisting with patient communications and performing other nec

Position Summary: The position involves reviewing scheduled studies ensuring proper scheduling based on referrals verifying paperwork completing insurance processes confirming clinical documentation coordinating with staff assisting with patient communications and performing other nec

Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging scripts and au

Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging scripts and au

Position Overview:The Customer Support Representative will serve as the first point of contact to customers and must be focused on providing excellent customer experience at all addition this person must have confidence to make quick and accurate decisions use independent judgement o

Position Overview:The Customer Support Representative will serve as the first point of contact to customers and must be focused on providing excellent customer experience at all addition this person must have confidence to make quick and accurate decisions use independent judgement o

Proposal Management Specialist (Bid Proposal) Helpware Revenue Strategy Manila or Cebu Role Overview The Proposal Management Specialist owns the production quality and competitiveness of inbound and outbound bid responses in support of our Sales Organization. You will work directly

Proposal Management Specialist (Bid Proposal) Helpware Revenue Strategy Manila or Cebu Role Overview The Proposal Management Specialist owns the production quality and competitiveness of inbound and outbound bid responses in support of our Sales Organization. You will work directly

Role Summary The Product Manager AI OCR & IDP owns the complete lifecycle of Helpwares short-cycle document-processing engagements from bidding and SOW closure through OCR/IDP configuration development oversight and final delivery of work product. This is a player-coach role: a singl

Role Summary The Product Manager AI OCR & IDP owns the complete lifecycle of Helpwares short-cycle document-processing engagements from bidding and SOW closure through OCR/IDP configuration development oversight and final delivery of work product. This is a player-coach role: a singl

About UsHelpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services

About UsHelpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services

About UsHelpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines that provides Customer Experience and Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding servic

About UsHelpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines that provides Customer Experience and Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding servic

Global HRIS System Lead Location Remote or on-site (depending on location) specifically Philippines Ukraine Uganda Mexico Position Description The Global HRIS Manager will be the owner and strategic lead for BambooHR (BHR) across the organizations global workforce with regional focu

Global HRIS System Lead Location Remote or on-site (depending on location) specifically Philippines Ukraine Uganda Mexico Position Description The Global HRIS Manager will be the owner and strategic lead for BambooHR (BHR) across the organizations global workforce with regional focu

Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging scripts and au

Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging scripts and au

Who We Are Looking For When disasters strike every moment matters. We are seeking empathetic customer-focused Technical Support Representatives for a U.S.-based Disaster Response Program. You will be the first point of contact for individuals needing urgent assistance during natural o

Who We Are Looking For When disasters strike every moment matters. We are seeking empathetic customer-focused Technical Support Representatives for a U.S.-based Disaster Response Program. You will be the first point of contact for individuals needing urgent assistance during natural o

Recruitment AssociateAbout UsHelpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class

Recruitment AssociateAbout UsHelpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class

Global HRIS System Lead Location Remote or on-site (depending on location) specifically Philippines Ukraine Uganda Mexico Position Description The Global HRIS Lead will be the owner and strategic lead for BambooHR (BHR) across the organizations global workforce with regional focuses

Global HRIS System Lead Location Remote or on-site (depending on location) specifically Philippines Ukraine Uganda Mexico Position Description The Global HRIS Lead will be the owner and strategic lead for BambooHR (BHR) across the organizations global workforce with regional focuses

Admin Specialist About Us Helpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class val

Admin Specialist About Us Helpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class val

Position SummaryResponsible for translating internal and external customer needs into high-impact learning solutions that will improve the skills knowledge and performance of employees and leaders in a contact center environment. The L&D Officer will utilize instructional design and p

Position SummaryResponsible for translating internal and external customer needs into high-impact learning solutions that will improve the skills knowledge and performance of employees and leaders in a contact center environment. The L&D Officer will utilize instructional design and p

About Us Helpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding service

About Us Helpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding service

Job Description: CyberArk Privilege Cloud (PCloud) Engineer (L2)Role Overview:The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting

Job Description: CyberArk Privilege Cloud (PCloud) Engineer (L2)Role Overview:The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting

Position Summary: The Dispatch Specialist is responsible for coordinating and managing the efficient movement of freight ensuring timely deliveries while maintaining strong communication with drivers customers and internal teams. This role involves scheduling shipments tracking loads

Position Summary: The Dispatch Specialist is responsible for coordinating and managing the efficient movement of freight ensuring timely deliveries while maintaining strong communication with drivers customers and internal teams. This role involves scheduling shipments tracking loads