Technical Service Administrator

This is whereyour work makes a difference.

At Baxter we believe every personregardless of who they are or where they are fromdeserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today tomorrow and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together our community is driven by a culture of courage trust and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations and we hold each other accountable for delivering exceptional results.

Here you will find more than just a jobyou will find purpose and pride.

As a Technical Administrator you will be the operational backbone of our medical device services ensuring that hospitals and customers receive timely accurate and reliable support. Working closely with Customer Service Supply Chain Warehouse Quality and Sales teams you will help keep essential medical equipment available and performing as expected.

This is an excellent opportunity for someone with a background in administration customer service or operational support who enjoys solving problems coordinating multiple partners and making a meaningful difference through exceptional service.

• Coordinate device exchanges when equipment issues arise minimizing disruption for healthcare providers.
• Handle the movement of medical devices between hospitals and warehouses ensuring equipment is available where needed.
• Support customers and internal teams by providing timely operational assistance ensuring a seamless service experience.
• Maintain accurate databases and records so critical device information is always reliable and accessible.
• Manage data entry and updates within ERP systems and investigate and resolve data discrepancies helping ensure smooth operations and data integrity.
• Partner with Warehouse Customer Service Quality teams and third party companies to resolve complaints and improve device reliability.
• Act as a key point of coordination across multiple partners helping deliver efficient and customer-focused solutions.

• Experience in administrative tasks customer care operational support or a similar coordination role.
• Experience handling invoices will be considered an asset.
• Degree or equivalent experience in Biomedical Engineering or similar filed and knowledge of the Hospital dynamics will be an advantage.
• Strong customer focus with a passion for delivering high-quality service.
• A collaborative and positive attitude and the ability to remain calm and effective in a fast-paced environment.
• Good communication skills in Greek and English both written and spoken.
• Confidence using Microsoft Office and CRM platforms.

• Initial contract of 1 year.
• Group medical insurance plan.
• Hybrid model offering 2 days at home/ 3 days at the office (Markopoulo area).
• Purposeful work where your contribution directly supports healthcare professionals and patients.
• A collaborative and supportive culture that values teamwork respect and continuous improvement.
• Career development opportunities within a global healthcare leader operating in more than 100 countries.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.

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