Strategy & Operations Manager B2B
Job Summary
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
Are you a sharp analytical and business-minded operator excited by the idea of building something from the ground up Do you thrive in fast-paced environments where strategy meets execution If so this role might be for you.
Role Background
At Wolt youll have the opportunity to help build one of our newest business areas at a fun fast-scaling global company. As part of the DoorDash team were building a global logistics platform that can deliver almost anything in your city within minutes. Today our products are used by 55 million registered users who order from 200000 restaurants and retail stores across 30 countries.
We are now looking for a Strategy & Operations Manager to join our team and play a critical role in launching and scaling a new business vertical in Greece. This is a unique opportunity to work directly with senior leadership shaping and executing the strategy for one of Wolt Greeces next major growth engines.
Youll be responsible for building and managing key initiatives across multiple functions driving data-informed decisions and ensuring our strategy turns into successful execution on the ground.
What Youll Be Doing
- Strategic Planning & Execution: Partner with the vertical lead to translate business goals into actionable workstreams prioritize initiatives and ensure strategic alignment with Wolts objectives.
- Operational Design & Optimization: Develop and improve scalable processes to support sales onboarding and account management. Remove operational bottlenecks and enable long-term growth.
- Analytics & Insights: Lead performance monitoring by owning dashboards and reporting. Analyze key trends and deliver insights to improve customer experience sales and retention.
- Commercial & Business Support: Provide analytical support and recommendations to guide decisions on pricing partnerships and new business opportunities.
- Go-to-Market Enablement: Work closely with cross-functional teams to support segmentation campaign planning and go-to-market execution.
- Cross-functional Leadership: Coordinate with Product Legal Finance and other local and global teams to ensure smooth execution of strategic initiatives.
About You
- 7 years of experience in strategy operations consulting venture capital or other analytical roles in the tech or high-growth space.
- A bachelors degree in statistics analytics economics data science or a related discipline is preferred.
- Excellent analytical and problem-solving skills able to independently dig into data build dashboards and extract insights.
- Strong project management capabilities organized reliable and experienced in leading cross-functional workstreams.
- A business-first mindset comfortable supporting negotiations managing trade-offs and contributing to P&L thinking.
- Excellent communicator confident working across teams functions and cultures.
- Experience working with BI tools (e.g. Looker) SQL and/or product or operational platforms is required.
- Fluent in Greek and English.
- Experience in shaping and executing go-to-market strategies is highly valued.
- Experience in B2B facing products is an advantage
If youre ready to help build the next big thing at Wolt and want to make a real impact on a growing team wed love to hear from you.
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
Manager
About Company
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and deli ... View more