Maritime Sales Support Administrator

Maritime Sales Support Administrator

Lloyds Register

Location: Athens Greece

What were looking for

Were looking for a motivated and organized professional to provide high-quality administrative support across the Commercial business stream. Someone wholl help ensure consistent application of commercial processes support a positive client experience and enable Maritime Sales colleagues to focus on customer-facing activities by managing administrative tasks and client support while contributing to the smooth running of day-to-day business operations.

What we offer you

The opportunity to work for an organization that has a clear sense of purpose is values-focused and helps colleagues to develop professionally and personally through our range of people development programmes

Fixed-term Contract

The role

• Provide commercial and administrative support to the Maritime Sales team including client interactions that support the sales process and enhance the customer experience.
• Coordinate meetings workshops executive visits and internal/external events including logistics and stakeholder coordination.
• Support the planning and execution of LR and industry events in collaboration with the Marketing team.
• Monitor tender requests and maintain client portal registrations working closely with the Bid & Contracts team to ensure timely bid/no-bid responses.
• Support finance administration including invoice processing and the resolution of pre- and post-invoice queries.
• Manage invoice-related queries end-to-end including analysis stakeholder coordination client communication and adherence to escalation and approval processes.
• Resolve contractual setup VAT/tax code and other invoice configuration queries liaising with clients internal stakeholders and external tax advisors where required.
• Review and support the resolution of Service Order (SVO) queries.
• Ensure documentation data and administrative activities are completed accurately and in line with business processes contractual requirements and agreed deadlines.
• Prepare and present reports management information and process insights to support operational performance and continuous improvement.
• Identify opportunities to improve administrative processes and support the implementation of process enhancements.
• Ensure compliance with internal procedures commercial processes and contractual obligations.

What you bring

• Fluent written and spoken English (and local language as applicable) with ability to liaise effectively with internal and external personnel.
• Use own initiative able to prioritise and work on multiple tasks whilst adhering to tight deadlines.
• Capable of taking initiative prioritizing effectively and managing several tasks while meeting strict deadlines.
• Able to adjust and well organized with a practical minded approach
• High degree of accuracy.
• Capable of collaborating effectively within a team to help meet departmental and business goals.
• Computer literate in MS Office.

You are someone who

• Is keen to take accountability and ownership for delivering customer needs
• Is able to self-manage and prioritize tasks toward meeting goals
• Is effective at solving problems trouble-shooting and making timely decisions
• Is willing to take on new tasks and willing to take initiatives
• Communicates in a structured way and has ability to present technical ideas in user-friendly language
• Displays a team spirit particularly in a multicultural environment
• Responds positively to learning opportunities and is comfortable stepping out of own comfort zone

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