German-Speaking Customer Service – Athens, Greece

Still in Germany This role is in Athens Greece and the move is paid for. 1050 per month (gross).

To be clear before you read on: the job is in Athens Greece not in Germany. You would be relocating. Most people we place have never lived abroad before and the company covers the parts that usually stop people.

• Travel and airport pick-up and 4 weeks of accommodation provided

1050 per month (gross)

• 500 Welcome Bonus
• Accommodation Provided
• 250 Language Bonus
• Private Health Cover
• Meal Allowance
• Work Visa Provided

This is an entry-level on-site customer support role for two German-speaking Advisors handling inbound calls for a payments and financing brand. Day-to-day they resolve payment billing refund chargeback and account-verification queries guide customers through checkout and finance-agreement processes and follow compliance and escalation procedures. Its a fast-turnaround campaign (CVs due 22 October start 26 October) with a relocation package and a language bonus aimed at German speakers.

Day to day that means this is an entry-level on-site customer support role for two German-speaking Advisors handling inbound calls for a payments and financing brand. Day-to-day they resolve payment billing refund chargeback and account-verification queries guide customers through checkout and finance-agreement processes and follow compliance and escalation procedures. Its a fast-turnaround campaign (CVs due 22 October start 26 October) with a relocation package and a language bonus aimed at German short: Customer Support Inbound Calls Payments/Financing Queries German & English C1 Fintech/Athens Operating Hours: Monday Sunday 09:00-19:00.

• Finance training is preferred but not mandatory
• Good computer literacy
• Completed secondary education
• Based in Athens or relocating with a Greek AFM and AMKA already in place
• EU citizen (work permit holders and visa sponsorship not accepted)
• German C1 and English C1 with C1 in both written and spoken proficiency required to pass the clients online assessments

You also get language bonus of 250 gross performance bonus of up to 10% of gross salary after 3 months based on KPIs welcome bonus of 500 after 3 months for all new hires retention bonus of 250 gross after 6 months easter and Summer bonuses each equal to half a monthly salary and a Christmas bonus equal to a full monthly salary (subject to hiring date under Greek law) meal allowance of 5 per working day (UpHellas card) health insurance through Generali from the hire date and 1.67 business days of annual leave per month in the first year plus Greek public holidays.

Affordable sunny and full of people who moved for the same reason you are considering it.

• Apply with your CV we reply either way
• A 30-minute call with us in your own language to talk the move through honestly
• Interview with the company
• Offer then we handle paperwork flights and your first weeks in Greece

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.