French-Speaking Customer Support Agent – Remote

Are you fluent in French and looking for an exciting remote career opportunity in sunny Greece Join Salt a leading Swiss telecommunications provider as a French-Speaking Customer Expert! Work comfortably from home anywhere in Greece while enjoying full relocation support top-tier performance bonuses and amazing travel perks.

• 100% Remote Work: Work from the comfort of your home anywhere in Greece.
• Competitive Earning Potential:
  • Starting Base Salary: 1045.72 gross/month
  • Automatic raises: 1100/month after Year 1 1150/month after Year 3
  • Monthly Productivity Bonus: Up to 240/month
  • Quarterly Sales Bonus: Up to 900/quarter
• Incredible Travel Perks: Free return flight ticket home every 6 months of tenure!
• Full Relocation Support: Seamless transition assistance provided to help you settle in Greece.
• Paid Training: 12 weeks of comprehensive initial training (nesting period) to set you up for guaranteed success.
• Stable Employment: 12-month initial contract with clear long-term career growth.

As a Customer Expert you will be the main point of contact for French-speaking customers delivering exceptional service across mobile TV and fiber-optic internet services:

• Handle inbound calls and emails regarding technical support billing inquiries account management and service configurations (PIN/PUK roaming connectivity).
• Provide effective empathetic troubleshooting and problem resolution.
• Identify cross-selling and upselling opportunities to help customers find the best plans and contract renewals.
• Maintain high levels of customer satisfaction and accurately document client interactions.

• Schedule: Monday to Friday with occasional weekend shifts.
• Shift Window: Rotating shifts between 08:00 and 00:00.

• Language Skills: C1 Level or Native proficiency in French plus B2 Level in English (used for internal training and platform support).
• Skills: Strong verbal communication computer literacy and familiarity with mobile or telecommunication services.
• Experience: Prior experience in customer support technical support or sales is highly valued (but not mandatory!).
• Mindset: Professional empathetic customer-oriented and target-driven.

Dont miss out on this opportunity to live in Greece while building a rewarding career with a major Swiss brand!

APPLY NOW Take the first step and submit your application today!