Danish-Speaking Customer Support & Technical Assistance Agent

Work Model:Remote / Work from home
Location: Athens Greece
Relocation: Yes full relocation support provided

We are looking for a Danish-speaking Agent to provide essential customer care and technical assistance to both end-users and agents across multiple communication channels.

Key Responsibilities:

• Provide customer care and technical support via phone email and chat.
• Assist end-users and agents with technical and service-related inquiries.
• Resolve issues efficiently and escalate complex cases when necessary.
• Handle customer concerns with empathy and professionalism.
• Deliver a high-quality customer experience across all interactions.

Requirements:

• Fluent or native-level Danish both written and spoken.
• English B2 level or higher for training CRM and escalation processes.
• Strong oral and written communication skills.
• Customer-oriented approach with strong conflict-resolution and empathy skills.
• Good problem-solving abilities.

What We Offer:

• Full relocation support provided.
• Training and ongoing support.
• International and multicultural work environment.
• Opportunities for career development.

Join our team and start your new career adventure in Athens!