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Customer Support Specialist – Italian Speaker
Job Location:
Monthly Salary:
Posted:
17 August 2026 (10 hours ago)
Posted:
Application Deadline:
14 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
CloserHire is partnering with a leading global customer experience provider to recruit Italian-speaking Customer Support Specialists for a remote role based anywhere in this position you will provide support to customers of a globally recognized technology brand assisting them with product-related questions troubleshooting and after-sales service. You will work in a dynamic international environment focused on delivering an excellent customer experience.
Language required: Italian
Highlights:
- Relocation support included
- Remote position
- Career growth opportunities
Responsibilities:
- Support customers via phone email and chat
- Provide technical assistance and troubleshooting for products and services
- Help customers with orders returns cancellations and delivery-related issues
- Resolve customer inquiries efficiently while ensuring a positive experience
- Follow structured support processes and internal guidelines
- Maintain accurate documentation of customer interactions
- Ensure high levels of customer satisfaction and first-contact resolution
- Escalate complex issues to specialized teams when necessary
Qualifications:
- Fluent Italian (C1/C2) with good English skills (B2)
- Strong communication and customer service skills
- Interest in technology and consumer electronics
- Good computer skills and ability to navigate multiple systems
- Ability to multitask and work in a fast-paced environment
- Problem-solving mindset and attention to detail
- Previous experience in customer support is a plus but not required
