Customer Support Representative Italian Speaker
Job Summary
Were working with an employer in Athens to fill a Customer Support Representative position for their Italian market.
Its a front-line support role: fielding questions solving problems and making sure people leave the conversation satisfied.
What youd be doing:
- Follow up on open cases rather than letting them sit
- Stay calm and clear with customers even when theyre frustrated
- Recognize when something needs escalating versus resolving directly
- Contribute to a supportive collaborative team environment
What were looking for:
- Able to stay organized when handling multiple cases at once
- Reasonably tech-comfortable - happy learning new internal systems
- Comfortable in a fast-moving customer-facing role
- Clear professional communication style written and verbal
Details:
- Work model: On-Site
We work with employers across several European markets so even if this particular role isnt a perfect match its worth staying in touch.
If youve read this far and youre curious thats usually a good sign - apply.