Customer Service Expert Dutch Greece
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Job Summary
Position: Customer Service Expert
Work model: Remote
Location: Greece
Employment type: Full-time
Communicate with customers via phone chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction representing a major brand
Provide troubleshooting for mobile devices (mobile phones tablets & more)
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-related issues
Escalate unresolved cases by contacting 2nd level support Interaction Experts
Maintain high customer satisfaction
Fluency in Czech
Advanced English knowledge
Familiarity with iOS and/or MacOS or comparable technology is preferred
Great communication skills
Prior customer support experience would be an advantage
Strong troubleshooting skills
What we offer
Complete support to help you ease your relocation to Greece (Athens or Thessaloniki) we cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you
Competitive monthly salary 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Free online Greek language course
About Company
Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting real ... View more
