Customer Service Advisor with Dutch
Job Summary
Do you have a passion for retail e-commerce and making people smile We are looking for a vibrant Dutch Speaking Customer Support Specialist to join our collaborative energetic team on-site. As the voice of the brand you will handle inquiries related to orders retail products and services ensuring every customer walks away with a positive experience.
- Handle customer inquiries via phone email and chat regarding product details order statuses deliveries and returns.
- Provide accurate and personalized solutions to customer complaints or inquiries.
- Maintain a high level of product knowledge to confidently assist customers with their purchases.
- Update customer profiles and transaction records accurately in our database.
- Collaborate with internal logistics and billing teams to resolve order discrepancies.
- Native or near-native fluency in Dutch (written and spoken) and a professional level of English.
- Passion for customer care retail operations and interacting with people daily.
- Exceptional communication skills empathy and a positive can-do attitude.
- Basic computer literacy and ability to navigate multiple systems simultaneously.
- Must hold a valid EU Passport or a current unrestricted work permit for Greece.
- Competitive Salary:Gross / Month.
- Performance-based bonuses and 2 extra salaries per year.
- Premium Relocation Package: Paid flight ticket to Greece 4 weeks of complimentary hotel accommodation administrative assistance and real estate agent commission coverage to secure your apartment.
- Vibrant office environment with modern amenities team-building events and multicultural networking opportunities.
- Fully paid training from day one.
If you love helping people and want to experience an exciting on-site office culture in Greece we want to hear from you. Take the leap and apply now!