Customer Advisor – Polish

A leading global customer-experience (BPO) company is growing its team in Athens Greece and is hiring for the role of Customer Advisor. You will support customers of a global sportswear brand with orders returns and product questions. As a Polish-speaking specialist you will be the friendly professional voice of the company for its customers handling contacts by phone and email.

• Handle incoming customer contacts in Polish by phone and email
• Understand each customer's need and give accurate complete answers using the right tools
• Build trust through clear friendly and professional communication
• Document every interaction accurately in the company's systems
• Contribute to your team's quality productivity and customer-satisfaction targets

• Native or near-native Polish (C2) and fluent English (B2) spoken and written
• Proven customer-service or contact-centre experience across phone chat and email
• Strong multitasking skills across several systems in a fast-paced setting
• Already living in Greece (this role is for local candidates only)

• Salary: 1050 gross per month (paid in 14 salaries per year)
• Performance bonus of up to 10% per month
• Private health insurance
• Free access to the corporate gym
• Daily meal voucher
• International career opportunities through the company's mobility programme
• Permanent contract

• Location: Athens Greece hybrid
• Working hours: MondayFriday 09:0019:00; Saturday 10:0018:00
• Start: 5 Oct apply now and we will place you in the next available group

Apply with your CV through this listing. A recruiter from BC Recruitment will contact you to talk through the role answer your questions and guide you through the next steps. Our service is free for candidates the hiring company covers the cost.