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CRM & Growth Operations Manager
Job Location:
Monthly Salary:
Experience Required:
Posted:
12 June 2026 (30+ days ago)
Posted:
Application Deadline:
9 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The CRM & Growth Operations Manager is responsible for designing managing and
maintaining the systems data and reporting infrastructure that track leads pipeline
conversion revenue and operational performance across the organization.
This role exists to ensure that all commercial and operational activities are:
Visible
Measurable
Traceable
Analyzable
Actionable
The role is accountable for:
Maintaining a reliable CRM system
Ensuring accurate pipeline and revenue tracking
Providing performance dashboards and reports
Identifying ineHiciencies bottlenecks and revenue leakage
Supporting data-driven decision-making across all teams
This is not an IT support role. It is a business-critical performance and intelligence
role.
3. FUNCTIONAL SCOPE & REVENUE LINKAGE
a. Core Functional Scope
The CRM & Growth Operations Manager is responsible for:
Designing and maintaining CRM systems
Tracking leads opportunities deals and revenue
Building dashboards and reporting tools
Managing data integrity and accuracy
Supporting sales marketing and operations with performance insights
b. Revenue Linkage
This role contributes to revenue by:
Ensuring all leads and opportunities are tracked and followed up
Providing visibility into pipeline and conversion performance
Identifying where revenue is lost or delayed
Supporting optimization of sales and campaign performance
Enabling informed decision-making based on real data
The CRM & Growth Operations Manager is directly accountable for:
Accuracy of pipeline and revenue data
Visibility of performance across all stages
Identification of ineHiciencies aHecting revenue
Identifying trends gaps and opportunities in the revenue system
The role ensures that all business activity is captured in structured systems not
scattered across informal channels.
Requirements
36 years of experience in CRM operations or data roles
Experience working with CRM systems
Experience in reporting and analytics
12. REQUIRED SKILLS & COMPETENCIES
Strong analytical thinking
Attention to detail
System design understanding
Data management skills
Required Skills:
36 years of experience in CRM operations or data roles Experience working with CRM systems Experience in reporting and analytics 12. REQUIRED SKILLS & COMPETENCIES Strong analytical thinking Attention to detail System design understanding Data management skills
