Sr. Engagement Manager

CSQ327R193

As a Senior Engagement Manager at Databricks you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies understands architecture and delivery deeply and now wants to transition into a customer-facing sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams combining technical credibility with commercial impact.

This quota-carrying role goes beyond managing individual engagements you will embed FDE into Databricks broader platform growth ensuring our customers achieve measurable business value from their investments.

• Lead the Forward Deployed Engineering motion in your region aligning closely with Sales Delivery and Field Engineering leadership.
• Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing.
• Integrate services into platform deals ensuring customers achieve measurable business outcomes.
• Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions scope solutions and guide customers toward successful implementations.
• Shape account strategies by aligning service offerings with client goals transformation roadmaps and long-term success.
• Collaborate with partners (GSIs RSIs cloud providers) to co-sell develop joint account strategies and deliver integrated services.
• Bring industry expertise to conversations with customers demonstrating the art of the possible creating demand and building credibility as a trusted advisor.
• Demonstrate technical depth on Databricks and data/AI platforms to scope engagements support solutioning and lead technical conversations.
• Coach and mentor junior Engagement Managers supporting peer development and best practice adoption.

• Strong background in customer-facing roles including consulting solutioning and executive engagement with the ability to engage in architecture-level discussions and translate technical designs into business outcomes.
• Deep industry expertise with the ability to speak the language of customers and demonstrate relevant use cases.
• Extensive experience in Professional Services sales and delivery leadership ideally in the Data & AI domain.
• Solid technical knowledge of data and AI platforms (preferably Databricks) with the ability to scope and solution services engagements.
• Strong program management and delivery oversight skills with the ability to align cross-functional teams to customer outcomes.
• Excellent communication influencing and negotiation skills across executives technical teams partners and internal stakeholders.
• Travel to customers 20% of the time.